EV Field Technician: Rapid On-Site Diagnostics & HV Repair

Royal Enfield; Paris; Hybrid; EUR 45,000 - 60,000; Full time

Job summary

Royal Enfield’s Flying Flea division seeks a Field Support Technician to provide rapid on-site diagnostics and repairs for electric two-wheelers, focusing on high-voltage systems, batteries and drivetrains. You will work across regions, supporting dealers and HQ teams to minimize downtime.

You will perform PDIs, warranty repairs, and predictive maintenance using OEM tools, while training local technicians during field visits and documenting every case for continuous improvement.

Qualifications

• Diploma/B.E. in Automobile/Electrical Engineering or equivalent.
• 3+ years hands-on EV 2-wheeler service experience.
• Experience with battery management, HV systems, diagnostics tools.
• English communication at conversational level.

Responsibilities

• Conduct on-site diagnostics and repairs for EV 2-wheelers, including battery issues, motor faults, charging systems, and software glitches.
• Respond to emergency service calls within 24 hours, prioritizing high-voltage safety and root-cause analysis.
• Perform PDI, warranty repairs, and predictive maintenance using OEM tools and apps.
• Collaborate with dealers/HQ teams and remote diagnosis groups for escalation.
• Train local technicians on EV procedures during field visits.
• Document cases, generate reports, and update service databases for improvement.
• Manage tools, spare parts logistics, and safety compliance during transit and storage.

Skills

EV diagnostics

HV safety

Diagnostic tools

English communication

Field service

Education

Diploma/B.E. in Automobile/Electrical Engineering

EV certification (preferred)

Tools

FF Mech App

OBD

GRID

Multimeter

Sonic meter

Job description

Royal Enfield’s Flying Flea division seeks a Field Support Technician to provide rapid on-site diagnostics and repairs for electric two-wheelers, focusing on high-voltage systems, batteries and drivetrains. You will work across regions, supporting dealers and HQ teams to minimize downtime.

You will perform PDIs, warranty repairs, and predictive maintenance using OEM tools, while training local technicians during field visits and documenting every case for continuous improvement.