Enterprise GIS Consultant - ArcGIS & Tech Support

GIS Career Hub; Auvergne-Rhône-Alpes; Sur place; EUR 53 000 - 79 000; Plein temps

Résumé du poste

TRC Companies, Inc. is seeking a GIS Consultant with a strong Enterprise GIS background to provide software technical support and testing for mobility GIS solutions.

The role demands problem-solving, clear communication, and the ability to manage projects in a collaborative team. Ideal candidates will have 3–5 years of GIS experience, ESRI ArcGIS Enterprise/Portal knowledge, and a Bachelor’s degree in Geography or Computer Science.

Qualifications

• 3–5 years of GIS experience with ESRI technologies.
• Ability to communicate with customers of varying technical aptitude.
• Bachelor's degree in Geography or Computer Science.

Responsabilités

• Provide high-quality technical support via email, chat, and phone.
• Analyze customer issues to identify root causes and solutions.
• Collaborate with team to align on the best path forward and solve cases.
• Maintain comprehensive case documentation in the CRM system.

Connaissances

GIS expertise

Client communication

Team collaboration

Self-starter

Organizational skills

Formation

Bachelor's in Geography / GIS

Outils

ArcGIS Enterprise

Description du poste

TRC Companies, Inc. is seeking a GIS Consultant with a strong Enterprise GIS background to provide software technical support and testing for mobility GIS solutions.

The role demands problem-solving, clear communication, and the ability to manage projects in a collaborative team. Ideal candidates will have 3–5 years of GIS experience, ESRI ArcGIS Enterprise/Portal knowledge, and a Bachelor’s degree in Geography or Computer Science.