Engineering Operations Manager - Projects & Client Success

Expleo Group; Étupes; On-site; EUR 90,000 - 120,000; Full time

Job summary

Jobtailor in Bourgogne-Franche-Comté Étupes is seeking an experienced Operations Manager to oversee project execution, ensure client satisfaction, and lead regular status meetings. You will collaborate with sales reps, drive profitability, and mentor staff across multiple projects.

You will contribute to business development, manage resource planning, and coordinate with team leaders to ensure smooth operations. Strong English and leadership are essential for success.

Qualifications

• Master's degree in mechanical engineering, quality assurance or production.
• At least 8 years of experience, ideally in the local industrial sector.
• Strong understanding of business management and margin control.
• Recognized manager with leadership and ability to unite teams; strong customer service orientation.
• Effective communication in English, both written and spoken.
• Rigour, autonomy, organization, dynamism and adaptability.
• Technical expertise plus managerial skills contributing to project success and client satisfaction.

Responsibilities

• Manage operational follow-up and resolve technical issues; lead regular status meetings.
• Collaborate with sales representatives to drive projects, ensuring delivery quality and profitability.
• Contribute to the development and evolution of assigned activities.
• Complete monthly project closures in coordination with internal stakeholders.
• Provide occasional technical expertise to support operational teams.
• Participate in business development within scope, including tenders for existing or prospective clients.
• Provide operational supervision of project staff; manage onboarding, absences and leave.

Skills

mechanical engineering

quality assurance

production

business management

margin control

Education

Master's degree (Bac+5) in mechanical engineering, quality assurance or production

Job description

Jobtailor in Bourgogne-Franche-Comté Étupes is seeking an experienced Operations Manager to oversee project execution, ensure client satisfaction, and lead regular status meetings. You will collaborate with sales reps, drive profitability, and mentor staff across multiple projects.

You will contribute to business development, manage resource planning, and coordinate with team leaders to ensure smooth operations. Strong English and leadership are essential for success.