Engineering Manager – Observability & Reliability Engineering Obsession (x/f/m)

Doctolib; France; Vor Ort; EUR 90.000 - 150.000; Vollzeit

Benefits dieser Stelle

Free comprehensive health insurance

ParentCare Program with salary cover

Free mental health and coaching via M

Support for caregivers and disabled

Flexibility days to work from EU/UK

Work Council sport/creative subsidy

Lunch voucher with Swile card

Zusammenfassung

Doctolib is seeking an Engineering Manager to lead the OREO reliability and observability team within Platform Engineering in Berlin. You will manage Site Reliability Engineers, shape the observability strategy, and ensure our cloud-native platform remains reliable, debuggable, and scalable across services.

You will partner with product, design and business teams to drive technical and people leadership, scale the SRE function, and own transversal services including Vault for secrets and

Qualifikationen

• 5+ years of software engineering or SRE experience in cloud-native environments.
• 3+ years of engineering management experience leading technical teams.
• Deep understanding of observability tooling and architecture (e.g., OpenTelemetry, Prometheus, Loki).
• Experience with infrastructure as code (Terraform, OpenTofu) and secrets management (Vault).
• Ability to mentor engineers, review designs, and guide architectural decisions.

Aufgaben

• Lead the Reliability & Observability team and shape the observability strategy.
• Drive the evolution of Doctolib's observability platform to support growth.
• Hold accountability for reliable, debuggable, and scalable services across the org.
• Mentor engineers and balance technical depth with people leadership.
• Own transversal services including Vault for secrets and Terraform Enterprise for IaC.

Kenntnisse

SRE / Platform Engineering

Cloud-native / Kubernetes

People leadership

Observability tooling

Infrastructure as Code

Tools

Terraform

Vault

OpenTelemetry

Fluent Bit

Prometheus

Elasticsearch

Jobbeschreibung

We are looking for an Engineering Manager to join the OREO (Observability Reliability Engineering Obsession) team in Platform Engineering. As an Engineering Manager, your mission will be to lead the Reliability & Observability team and drive the evolution of Doctolib's observability platform, supporting the exponential growth of Doctolib services while building and empowering a world‑class SRE team. Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams. You will lead a team of Site Reliability Engineers who are responsible for shaping Doctolib's observability strategy and ensuring our platform remains reliable, debuggable, and scalable. This role sits at the intersection of people management, technical leadership, and strategic planning with a particular focus on building organizational capabilities around logging, metrics, tracing, and alerting. Your team also owns and operates critical transversal services that enable secure, scalable infrastructure management across the organization, including HashiCorp Vault for secrets management and Terraform Enterprise for infrastructure as code.

About our tech environment

Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to the country and healthcare specialty requirements. To address these challenges, we are modularizing our platform run in a distributed architecture through reusable components. Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here and learn about our first AI hackathon here!

Who you are

• You have at least 5+ years of software engineering or SRE experience, with a strong technical background in cloud-native environments (preferably AWS, GCP, and/or Kubernetes-based)
• You have 3+ years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams)
• You have deep understanding of observability tooling and architecture (Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Prometheus, Thanos, Datadog)
• You have experience with infrastructure as code (Terraform, OpenTofu) and secrets management systems (Vault, AWS Secrets Manager)
• You have proven ability to balance technical depth with people leadership, able to mentor engineers, review technical designs, and guide architectural decisions

Now it would be fantastic if you

• Have experience scaling SRE or platform teams in fast-growing, high-traffic environments
• Have background in designing and operating high-scale telemetry pipelines
• Have hands-on experience with HashiCorp Vault and Terraform Enterprise in production environments
• Have hands-on experience with backend programming languages (e.g., Go, Python, Ruby)
• Have experience driving cultural and technical transformations

What we offer

• Free comprehensive health insurance for you and your children
• ParentCare Program: Enjoy full salary coverage (100%) during your first month of birth leave, and 75% during the second, covered by Doctolib
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• Work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy
• Work Council subsidy to refund part of sport club membership or creative class
• Up to 14 days of RTTA subsidy from the work council to refund part of the membership to a sport club or a creative class
• Lunch voucher with Swile card

The interview process

• 30-min phone screen with a Tech Recruiter
• 1h30 technical interview (SRE System Design & Architecture)
• 1h15 behavioral interview (Leadership & People Management)
• 1h30 Engineering Management case study (team scenarios, prioritization, and conflict resolution)
• 1h manager interview with Senior Engineering Leadership
• At least one reference check

Job details

• Permanent position
• Full-time
• Berlin
• Start date: as soon as possible

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles!

At Doctolib, we are committed to improving access to healthcare for everyone.

This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all.

You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications.

If you require any accommodation, please let us know for support during the hiring process.

Join us in building the healthcare we all dream of!

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