EMEA ICE Associate Product Manager

Johnson & Johnson MedTech; Lyon; On-site; EUR 60,000 - 80,000; Full time

Job summary

Johnson & Johnson is seeking an EMEA ICE Associate Product Manager to coordinate a consistent onboarding and learning pathway for our commercial organization in Europe, the Middle East and Africa. You will connect internal experts, faculty and country teams to deliver high-quality training experiences.

The role includes managing the ICE onboarding program, maintaining sales enablement content in SharePoint or Showpad, and supporting logistics for congresses and events across multiple countries.

Qualifications

• Bachelor's degree or equivalent in marketing, education, communications, or life sciences.
• 3+ years in commercial education, sales enablement, or program coordination.
• Strong project management and cross-country collaboration skills.
• Experience with SharePoint or Showpad is preferred.
• Fluent in English; travel across EMEA may be required.

Responsibilities

• Coordinate onboarding programs for the EMEA ICE team, including schedules and modules.
• Lead content governance and maintain materials in SharePoint/Showpad.
• Collaborate with Education Lead, Marketing, Sales and Global teams on learning objectives.
• Support logistics for congresses, meetings and events.
• Collect learner feedback and translate into improvements.

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

France R-109337, Germany R-109335, Spain R-109336, Switzerland R-108626

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Job Function

Sales Enablement

Job Sub Function

Sales Training

Job Category

Business Enablement/Support

All Job Posting Locations

Barcelona, Spain, Freiburg im Breisgau, Baden-Wurttemberg, Germany, Lyon, Rhone, France, Madrid, Spain, Zug, Switzerland

Job Description

Role purpose

The EMEA ICE Associate Product Manager coordinates a consistent, high-quality onboarding and continuous-learning experience for the EMEA ICE commercial organization. The role connects subject-matter experts, faculty, country teams and field leaders; organizes learning delivery; maintains accessible, current sales enablement content in SharePoint and/or Showpad; and supports the operational logistics required for priority congresses and internal events.

Key Responsibilities

• Coordinate the EMEA ICE onboarding program for new commercial team members, including schedules, faculty, learning modules, pre-work, practical sessions and completion tracking.
• Bring together the appropriate internal experts, clinical specialists and external faculty to deliver a coherent learning pathway across EP and Structural Heart ICE.
• Partner with the Education Lead, ProfEd, ComEd, Marketing, Sales and Global teams to align learning objectives, content and delivery standards.
• Own the day-to-day administration and content governance of the ICE sales enablement hub in SharePoint and/or Showpad, ensuring materials are current, approved, searchable and easy for the sales organization to use.
• Coordinate upload, tagging, version control and retirement of sales tools, onboarding materials, playbooks, product resources and frequently asked questions.
• Create practical communications and launch plans that drive awareness and adoption of new learning content and sales tools.
• Maintain the annual education calendar and coordinate invitations, faculty availability, venues, virtual platforms, participant lists and follow-up materials.
• Support logistics for EMEA congresses, sales meetings and educational events, including timelines, speaker coordination, materials, registrations and on-site readiness.
• Collect structured learner feedback and platform analytics, and translate findings into improvements to the onboarding pathway and enablement experience.
• Maintain clear documentation of responsibilities, milestones, risks and decisions across education workstreams.

Required Qualifications And Experience

• Bachelor's degree or equivalent relevant experience in marketing, education, communications, business, life sciences or a related field.
• Approximately 3 or more years of relevant experience in commercial education, sales enablement, marketing operations, events or program coordination.
• Strong project-management and organizational skills, with the ability to manage multiple workstreams, contributors and deadlines.
• Experience administering SharePoint, Showpad or a comparable content-management or sales enablement platform.
• Clear written and verbal communication skills in English and confidence working across countries and functions.
• Ability to travel within EMEA for selected training programs, internal meetings and congresses.

Preferred Qualifications And Experience

• Experience in MedTech, cardiovascular care, electrophysiology, imaging or another regulated healthcare environment.
• Experience coordinating faculty, train-the-trainer programs, onboarding academies or blended learning journeys.
• Familiarity with learning metrics, content governance and event logistics.
• Additional European language capability.

Measures of success

• New hires and field teams have a clear, timely and consistent ICE onboarding experience.
• Approved enablement content is current, easy to find and actively used by the sales organization.
• Education programs and congress support are delivered to plan, with strong stakeholder satisfaction.
• Feedback, completion data and platform insights lead to visible improvements in learning effectiveness.

Preferred Skills

AI Judgement Integration, Business Savvy, Communication, Consulting, Data Gathering and Analysis, Focus Groups, Goal Attainment, Learning Materials Development, Problem Solving, Product Knowledge, Project Management, Sales Enablement, Sales Support, Sales Training, Training Administration, Training Delivery Methods, Training Needs Analysis (TNA)