E-commerce Platform Coordinator: Launch & Regional Ops

LVMH; Paris; Hybrid; EUR 42,000 - 56,000; Full time

Job summary

RIMOWA, a global luxury luggage brand under the LVMH group, seeks an E-commerce Platform Coordinator to manage the website back office alongside Content, Product Owner and IT teams. You will implement the global customer journey for launches and regional requests to deliver a seamless online shopping experience for our final client.

Responsibilities include overseeing launch timelines, coordinating regional changes, and ensuring new functionalities align with business needs.

Qualifications

• 2 to 5 years of experience in E-Commerce or related fields
• Experience of using Salesforce Commerce Cloud (SFCC) or other E-Commerce platforms
• Strong problem-solving skills, including the ability to diagnose issues and take appropriate actions
• Excellent communication and organizational skills

Responsibilities

• Oversee back-office operations for new product launches and language deployment
• Manage regional change requests to tailor the site for regional sales and needs
• Collaborate with Product Owners and IT on functional evolutions and implementation

Skills

E-Commerce experience

SFCC experience

Problem-solving

Communication

Organizational skills

Tools

Salesforce Commerce Cloud (SFCC)

Job description

Welcome to RIMOWA, the first German Maison of the LVMH Group.

We are a global lifestyle brand with a mission to create the essential tools for a lifetime of travel. For more than 125 years, we’ve dedicated ourselves to develop unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design.

At RIMOWA we believe that great ambitions demand resilient companions. It’s why our tools are created with longevity in mind. Because the most meaningful journeys last more than a trip, they last a lifetime. Please join us to discover your own.

Mission :

As part of the Headquarter E-Commerce Team, reporting to the E-Commerce Platform Manager, the E-commerce Platform Coordinator will play an essential role in managing the daily operations of the website’s back office on the business side.

Your main role is to implement in a timely manner the global customer’s journey for new launches and regional requests in order to deliver a seamless online shopping experience to our final client. You will be interacting with Content, Product Owner, IT and regional teams to meet business requirements. Your position will be also required to address topics/issues related to both business operations and IT.

Key Responsibilities :

1) Product Launches : Manage back-office operations for new product launches by implementing the online customer’s journey :

• Oversee the retro-planning to ensure timely reception of elements, allowing sufficient time for testing and recontribution
• Manage product and content creation following the brief from Content Team
• Deploy the implementation for all languages managed by the website

2) Daily Operations : Manage regional change requests to ensure the website is tailored to meet regional sales and needs, maintaining high quality and relevance :

• Operate the project management software to manage regional request and proactively consider the most effective ways to implement them
• Establish or enhance processes to ensure a qualitative workflow

3) Website Functionalities : Collaborate closely with Product Owners and the IT team to stay up to date on all functional evolutions :

• Clearly understand how new functionalities will be created and take ownership of their implementation on the business side
• Keep functionalities aligned with current business needs through regular updates and continuous adaptation

Qualifications :

• 2 to 5 years of experience in E-Commerce or related fields
• Experience of using Salesforce Commerce Cloud (SFCC) or other E-Commerce platforms
• Strong problem-solving skills, including the ability to diagnose issues and take appropriate actions
• Excellent communication and organizational skills

Celebrating our inclusive and diverse culture is core to RIMOWA’s DNA. We know that for our business to thrive, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow.

Job responsibilities

Profil :

It is not only the ambition to craft exceptional luggage but also the courage to question the status quo that lies at the heart of everything RIMOWA does. Since its founding by Paul Morszeck in 1898, RIMOWA has cultivated the pioneering spirit that is evident in every suitcase built. Inheriting his father’s visionary approach, it was Richard Morszeck who – inspired by the early days of aviation – discovered grooved aluminium as the ideal lightweight material for RIMOWA suitcases. A design classic was born. With the same ingenuity and courage as his father and grandfather, third generation owner Dieter Morszeck paved the way for RIMOWA’s global success. Thanks to his focus on state-of-the-art technology, uncompromising quality and timeless design, RIMOWA suitcases have become the global companion of choice for a sophisticated clientele. Today, with 3,000 employees worldwide, RIMOWA continues to combine craftmanship with precision technology and a commitment to courageous innovation, staying true to its heritage in today’s ever-changing world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.