Dynamics 365 CE/CRM Solutions Architect

Hitachi Solutions, Ltd.; Paris; Hybride; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Hitachi Solutions Europe Ltd. is seeking a CE Solution Architect to join our Consulting Services team. The role focuses on maximising Dynamics investments, designing bespoke solutions, and guiding project teams across Europe from a customer-centric perspective.

You will partner with clients to understand strategy, lead integration design, and help expand the solution footprint while maintaining high-quality delivery and documentation standards.

Qualifications

• Deep functional knowledge of Microsoft Dynamics CE365 / CRM solutions & integrations.
• Experience of developing customised solutions to complex business problems.
• Strong working knowledge of Solution and Integration Design.
• Excellent documentation and communication skills.
• A logical approach to problem solving and the structured introduction of change into operational systems.
• Ability to multitask and prioritise.
• Good interpersonal skills.

Responsabilités

• Assisting customers to maximise returns on their Dynamics investment.
• Developing long lasting and high-quality business relationships with clients by instilling trust and confidence.
• Working directly with clients to understand their business strategy, programme requirements & processes.
• Demonstrating the future state solution enactment of the articulated programme strategy in the context of Microsoft Dynamics CE365/ CRM & related applications and technologies.
• Utilising specialist knowledge of business processes and the Microsoft Dynamics / CRM product suite to support the development and expansion of the solution footprint to meet clients’ articulated business strategy.
• Developing original approaches to improve or replace existing processes and procedures.
• Designing bespoke solutions
• Documenting the Programme Solution Design
• Supporting Lead Consultants in their review of functional specifications for clients of high complexity and quality, including complex integrations or significant module changes
• Acting as the single point design authority between Solution Architects so that solutions can be developed
• Guiding Client Programme Directors & Project Managers and keeping them informed
• Sharing knowledge with other project team members or other Hitachi Solutions consultants
• Execute assigned responsibilities in a manner consistent with Hitachi Solution Europe Ltd’s Quality Management Policy.

Connaissances

Dynamics CE365/CRM expertise

Solution design

Client relationship

Documentation

Problem solving

Formation

Bachelor's degree in Computer Science or related field

Outils

Microsoft Dynamics tooling

CRM integrations

Description du poste

Hitachi Solutions Europe Ltd. is seeking a CE Solution Architect to join our Consulting Services team. The role focuses on maximising Dynamics investments, designing bespoke solutions, and guiding project teams across Europe from a customer-centric perspective.

You will partner with clients to understand strategy, lead integration design, and help expand the solution footprint while maintaining high-quality delivery and documentation standards.