CE D365 Solution Architect

Hitachi Solutions, Ltd.; Paris; Hybride; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Hitachi Solutions Europe Ltd. is seeking a CE Solution Architect to join our Consulting Services team. The role focuses on maximising Dynamics investments, designing bespoke solutions, and guiding project teams across Europe from a customer-centric perspective.

You will partner with clients to understand strategy, lead integration design, and help expand the solution footprint while maintaining high-quality delivery and documentation standards.

Qualifications

• Deep functional knowledge of Microsoft Dynamics CE365 / CRM solutions & integrations.
• Experience of developing customised solutions to complex business problems.
• Strong working knowledge of Solution and Integration Design.
• Excellent documentation and communication skills.
• A logical approach to problem solving and the structured introduction of change into operational systems.
• Ability to multitask and prioritise.
• Good interpersonal skills.

Responsabilités

• Assisting customers to maximise returns on their Dynamics investment.
• Developing long lasting and high-quality business relationships with clients by instilling trust and confidence.
• Working directly with clients to understand their business strategy, programme requirements & processes.
• Demonstrating the future state solution enactment of the articulated programme strategy in the context of Microsoft Dynamics CE365/ CRM & related applications and technologies.
• Utilising specialist knowledge of business processes and the Microsoft Dynamics / CRM product suite to support the development and expansion of the solution footprint to meet clients’ articulated business strategy.
• Developing original approaches to improve or replace existing processes and procedures.
• Designing bespoke solutions
• Documenting the Programme Solution Design
• Supporting Lead Consultants in their review of functional specifications for clients of high complexity and quality, including complex integrations or significant module changes
• Acting as the single point design authority between Solution Architects so that solutions can be developed
• Guiding Client Programme Directors & Project Managers and keeping them informed
• Sharing knowledge with other project team members or other Hitachi Solutions consultants
• Execute assigned responsibilities in a manner consistent with Hitachi Solution Europe Ltd’s Quality Management Policy.

Connaissances

Dynamics CE365/CRM expertise

Solution design

Client relationship

Documentation

Problem solving

Formation

Bachelor's degree in Computer Science or related field

Outils

Microsoft Dynamics tooling

CRM integrations

Description du poste

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.

As a global consultancy firm working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application Modernisation and Data & Analytics.

Our highly skilled team help drive improvements, creating efficiency and growth within organisations.We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.

Hitachi Solutions offers competitive compensation packages (incl. bonuses) and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer’s offices from time to time. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi.

We are growing our Consulting Servicesteamand looking for a CE Solution Architectto join us on our exciting journey and be part of the Hitachi Solutions family.

Key responsibilities:

• Assisting customers to maximise returns on their Dynamics investment
• Developing long lasting and high-quality business relationships with clients by instilling trust and confidence
• Working directly with clients to understand their business strategy, programme requirements & processes
• Demonstrating the future state solution enactment of the articulated programme strategy in the context of Microsoft Dynamics CE365/ CRM & related applications and technologies
• Utilising specialist knowledge of business processes and the Microsoft Dynamics / CRM product suite (including related applications and technologies) to support the development and expansion of the solution footprint to meet clients’ articulated business strategy
• Developing original approaches to improve or replace existing processes and procedures
• Designing bespoke solutions
• Documenting the Programme Solution Design
• Supporting Lead Consultants in their review of functional specifications for clients of high complexity and quality, including complex integrations or significant module changes
• Acting as the single point design authority between Solution Architects so that solutions can be developed
• Guiding Client Programme Directors & Project Managers and keeping them informed
• Sharing knowledge with other project team members or other Hitachi Solutions consultants
• Execute assigned responsibilities in a manner consistent with Hitachi Solution Europe Ltd’s Quality Management Policy.

Qualifications

• Deep functional knowledge of Microsoft Dynamics CE365 / CRM solutions & integrations
• Experience of developing customised solutions to complex business problems
• Strong working knowledge of Solution and Integration Design
• Excellent documentation and communication skills
• A logical approach to problem solving and the structured introduction of change into operational systems
• Ability to multitask and prioritise
• Good interpersonal skills

The role requires travel, all applicants must be willing to travel on-site at the client office or in all our offices across Europe when necessary.

Diversity and Inclusion at Hitachi Solutions

Diversity is the wellspring of our innovation and our growth engine, and we believe that creativity is fuelled by diversity. To be truly user centric, we need to ensure that the teams developing products and services are representative of the communities they serve. Our collective success is achieved by fostering and respecting our employees’ and customer’s individualities coming together as One Team. Hitachi strives to create an environment not only where genders, races, cultures, sexual orientations, and identities can work together, but where the beliefs and views of those participating feel equally represented.