Digital Sales Associate - Cloud & SaaS (Poland)

Forterro │ FR; Caen; Sur place; EUR 7 000 - 11 000; Plein temps

Résumé du poste

Forterro FR is seeking a Digital Sales Junior in Poland to support daily digital sales tasks, engage with customers via digital channels and prepare basic materials for virtual meetings. You will maintain CRM records, assist in lead generation and collaborate across sales, marketing and customer success teams.

The role emphasizes learning, data quality, and execution of standard processes, with opportunities to grow into more autonomous digital selling and cloud-focused activities.

Qualifications

• Foundational knowledge of digital sales or customer communication gained through education.
• Ability to follow defined processes and deliver accurate work.
• Clear communication skills through digital channels with customers and internal contacts.
• Basic understanding of digital presentations, product information and customer needs.
• Ability to apply simple analysis to routine issues.
• Willingness to learn and build skills in digital sales and online customer engagement.
• Basic understanding of CRM systems and sales pipeline management.
• Interest in cloud technologies, SaaS business models and digital transformation trends.
• Awareness of the benefits of cloud ERP solutions for manufacturing and mid‑market organizations in Poland.
• Ability to manage multiple tasks, prioritize activities and meet deadlines in a fast‑paced environment.
• Strong attention to detail and commitment to data quality.
• Collaborative mindset with the ability to work effectively across sales, marketing and customer success teams.
• Proficiency in Microsoft 365 applications, including Outlook, Teams, Excel and PowerPoint.
• Customer‑oriented approach with a willingness to build long‑term business relationships.
• Good presentation and virtual meeting facilitation skills.
• Continuous learning mindset and eagerness to develop professional sales and cloud solution knowledge.
• Fluency in Polish and good working knowledge of English, both written and spoken.

Responsabilités

• Deliver day-to-day digital sales tasks according to defined procedures.
• Communicate with customers through digital channels to provide information and collect needs.
• Prepare basic digital sales materials, meeting notes and follow‑up actions.
• Support virtual product demonstrations, presentations and simple proposal tasks.
• Describe digital sales practices, solutions and procedures to support customer conversations.
• Update customer and opportunity records under guidance.
• Make minor pre‑approved changes in systems or processes to improve effectiveness.
• Resolve general issues using basic analysis and direction from senior colleagues.
• Assist with identifying simple sales opportunities and elevate when required.
• Follow established quality standards, guidelines and operational processes.
• Maintain accurate and up‑to‑date data in CRM and sales systems to support reporting and pipeline management.
• Support lead generation and lead qualification activities through digital channels and campaigns.
• Coordinate follow‑up activities with customers to ensure timely responses and progression of sales opportunities.
• Collaborate with sales, marketing and customer success teams to support customer engagement initiatives.
• Monitor customer interactions and sales activities, providing feedback and insights to improve effectiveness.
• Assist in preparing sales forecasts, pipeline reviews and basic performance reports.
• Participate in digital marketing and customer outreach campaigns to increase awareness and generate demand.
• Continuously develop knowledge of company products, services, sales tools and digital selling techniques.
• Ensure compliance with company policies, data protection requirements and information security standards in all customer interactions.
• Support cloud‑focused sales initiatives by engaging customers in discussions around the benefits of cloud solutions and digital transformation.
• Assist in identifying on‑premise customers with potential for cloud migration and support related sales activities.
• Promote company cloud offerings in alignment with the local go‑to‑market strategy for the Polish market.
• Support customer education activities related to cloud adoption, SaaS solutions, subscription models and cloud best practices.
• Gather customer feedback and market insights regarding cloud adoption trends, barriers and business requirements within the Polish manufacturing sector.
• Work closely with senior sales colleagues to develop pipeline opportunities related to cloud ERP and cloud‑based business applications.

Connaissances

Digital sales basics

CRM knowledge

Customer communication

Data analysis

Cloud concepts interest

Multitasking

Team collaboration

Presentation skills

Polish language proficiency

English language proficiency

Formation

Foundational knowledge in sales/business

Outils

Microsoft 365

PowerPoint

Excel

Teams

Description du poste

Forterro FR is seeking a Digital Sales Junior in Poland to support daily digital sales tasks, engage with customers via digital channels and prepare basic materials for virtual meetings. You will maintain CRM records, assist in lead generation and collaborate across sales, marketing and customer success teams.

The role emphasizes learning, data quality, and execution of standard processes, with opportunities to grow into more autonomous digital selling and cloud-focused activities.