Data Center Technician — 24/7 Cloud Ops Pro

Amazon Inc.; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Amazon Data Services France SAS is seeking a Data Center Technician to join our Paris-area data centers. You will work with network engineers, systems engineers, and vendors to maintain reliability, security, and uptime across high-density environments.

Responsibilities include rotating shifts, installing server racks, triaging incidents, and contributing to continuous improvement. This role offers hands-on problem solving and growth within AWS's expansive cloud infrastructure.

Qualifications

• Good English proficiency.
• Linux administration knowledge.
• Knowledge of server hardware troubleshooting and networking basics.

Responsabilités

• Maintain high system reliability by prioritizing and resolving trouble tickets efficiently.
• Serve as an escalation point and technical troubleshooter for systems and network hardware issues.
• Investigate and resolve complex Linux server issues.
• Troubleshoot virtualization service problems.
• Troubleshoot technical issues across systems, networking, and power/mechanical domains.
• Remediate physical layer outages in systems and networks, including power-related problems.
• Participate in data centre power and cooling events.
• Work rotating shifts to meet 24/7 on-call requirements.
• Install and configure server racks per internal SLAs.
• Triage and resolve trouble tickets for all devices in the assigned region.
• Act as the data centre point of contact for high-severity issues.
• Replace server and network device components as needed.
• Ensure correct rotation of spare parts.
• Contribute to uptime improvement metrics.
• Enforce Amazon's security best practices.
• Collaborate with third-party vendors, contractors, and remote support teams.
• Participate in and deliver high-impact small to mid-scale projects.
• Attend team meetings for metric analysis and project status updates.
• Contribute to building the world's largest cloud infrastructure.
• Share knowledge and support team members in developing their technical skills and best practices.

Connaissances

Good English

Outils

Linux

IPMI/BMC

Description du poste

Amazon Data Services France SAS is seeking a Data Center Technician to join our Paris-area data centers. You will work with network engineers, systems engineers, and vendors to maintain reliability, security, and uptime across high-density environments.

Responsibilities include rotating shifts, installing server racks, triaging incidents, and contributing to continuous improvement. This role offers hands-on problem solving and growth within AWS's expansive cloud infrastructure.