Data Center Technician - 24/7 Cloud Infra & Hands-on Ops

Amazon Web Services (AWS); Paris; On-site; EUR 42,000 - 54,000; Full time

Job summary

AWS operates global data centers and seeks a Data Center Technician in Paris to maintain high reliability and support large-scale infrastructure. You’ll interact with network engineers, systems specialists, and vendors, and participate in on-call rotations to keep services running for customers worldwide.

The role emphasizes hands-on hardware, Linux administration, and collaboration across teams to improve uptime and security in a fast-paced cloud environment.

Qualifications

• Experience diagnosing and repairing server hardware and firmware.
• Familiarity with Linux-based systems and network troubleshooting.
• Ability to work in a fast-paced data center environment.

Responsibilities

• Maintain high system reliability by prioritizing and resolving trouble tickets efficiently.
• Serve as an escalation point and technical troubleshooter for systems and network hardware issues.
• Investigate and resolve complex Linux server issues.
• Troubleshoot virtualization service problems.
• Troubleshoot technical issues across systems, networking, and power/mechanical domains.
• Remediate physical layer outages in systems and networks, including power-related problems.
• Participate in data center power and cooling events.
• Work rotating shifts to meet 24/7 on-call requirements.
• Install and configure server racks per internal SLAs.
• Triage and resolve trouble tickets for all devices in the assigned region.
• Act as the data center point of contact for high-severity issues.
• Replace server and network device components as needed.
• Ensure correct rotation of spare parts.
• Contribute to uptime improvement metrics.
• Enforce Amazon's security best practices.
• Collaborate with third-party vendors, contractors, and remote support teams.
• Participate in and deliver high-impact small to mid-scale projects.
• Attend team meetings for metric analysis and project status updates.
• Contribute to building the world's largest cloud infrastructure.
• Share knowledge and support team members in developing their technical skills and best practices.

Skills

Server hardware troubleshooting

TCP/IP networking

Linux administration

English language skills

Job description

AWS operates global data centers and seeks a Data Center Technician in Paris to maintain high reliability and support large-scale infrastructure. You’ll interact with network engineers, systems specialists, and vendors, and participate in on-call rotations to keep services running for customers worldwide.

The role emphasizes hands-on hardware, Linux administration, and collaboration across teams to improve uptime and security in a fast-paced cloud environment.