Data Center Regional Program Manager-Paris, France

Alibaba Cloud; Paris; Presencial; EUR 90 000 - 130 000; Tempo integral

Resumo da oferta

Alibaba Cloud is seeking an experienced Infrastructure Operations Lead in Paris to drive the end-to-end rollout of colocation management standards across facilities. You will manage EMS data-integration, validate ELV/ HVAC/ electrical controls, and coordinate with global teams and vendors to ensure compliance and production readiness.

You will lead cross-functional initiatives, negotiate SLAs, and build dashboards to monitor health and risk across multiple geographies, with travel up to 30-40%

Qualificações

• 8+ years of experience in infrastructure operations and colocation/vendor governance.
• Proven ability to manage complex, cross-functional initiatives across geographies.
• Strong understanding of electrical, HVAC, ELV, and BMS systems.
• Ability to negotiate scope, SLAs and remediation items with providers.

Responsabilidades

• Drive end-to-end rollout of the colocation management standard across facilities.
• Lead EMS data-integration projects including telemetry from IT rooms and racks.
• Coordinate with colo providers, vendors, and internal teams using project plans and RACI.
• Review and validate electrical, HVAC and ELV control logic with vendors.
• Build dashboards and scorecards for standards compliance and EMS health.
• Collaborate with global teams to adapt standards regionally and train staff.

Conhecimentos

Project management

Vendor governance

Stakeholder management

Data integration

EMS

ELV systems

BMS

Cross-functional leadership

Electrical systems

HVAC

Formação académica

Bachelor's degree or higher in a technical discipline

Ferramentas

Dashboarding tools

Descrição da oferta de emprego

Alibaba Infrastructure Operations Team, a critical component of a leading global technology enterprise's infrastructure strategy. Our mission is to ensure the highly efficient, stable, and secure operation of the operational environment across the Globe. We are dedicated to delivering ""last mile customer value"" from your operational facilities, providing a seamless, reliable, and highly efficient service experience.

Job Responsibilities

• Drive the end-to-end rollout of the colocation management standard across the facilities under your remit, covering eight dimensions — Equipment, Personnel, Monitoring, Emergency Response, Drills, Change, Maintenance, and Flying-Inspection Risk — each executed against its tiered requirements. Apply rigorous project management to translate every requirement into project plans, milestones, and acceptance criteria, and track each gap to closure as a managed deliverable.
• Lead the EMS (Environment Monitoring System) data-integration project in accordance with the applicable integration standard. Leveraging solid expertise in infrastructure facilities and low-voltage / ELV systems (monitoring, BMS, automation controls), manage the full lifecycle of data-point mapping, connection, validation, and ongoing maintenance to ensure full-scope, accurate telemetry into the monitoring platform — including IT room temperature/humidity, busway and rack power consumption, and the status, alarm, setpoint, and log values of all route-related equipment (dedicated and shared) affecting the rooms. For new architectures or devices not covered by the standard, drive integration following the same principle.
• Partner closely with the local operations teams and the engineering delivery teams, providing professional project management and technical support. Drawing on strong vendor-negotiation and program-management skills, align and negotiate scope, standard compliance, SLAs, and remediation items with colocation providers and platform vendors; coordinate internal engineering, colo teams, and vendors through project plans, RACI, risk/issue logs, and delivery cadence to drive milestones to closure across multiple stakeholders and geographies.
• Lead the review and validation of the electrical, HVAC, and low-voltage / ELV automation control logic (including BMS networks, monitoring, and automation controls), parameters, setpoints, and closed-loop stability delivered by colocation providers and vendors. Backed by deep infrastructure facility and ELV engineering knowledge, orchestrate technical experts to validate architecture drawings, key-equipment run logic (medium-voltage logic, protection setpoints, cooling control), and redundancy / single-point-of-failure analysis, and sign off through rigorous acceptance testing to ensure production readiness.
• Build dashboards and scorecards for standard compliance and EMS integration health, report progress and risks to global headquarters, and drive data-based continuous improvement.
• Collaborate with global headquarters on standards evolution and platform roadmap, adapt global policies to the local context, and build regional capability through training, certification, and knowledge transfer.

Job Requirements

• Bachelor's degree or higher in a technical discipline. Over 8 years of experience in infrastructure operations, with proven track record in colocation provider management or vendor governance.
• Solid understanding of critical infrastructure systems (electrical, HVAC) with demonstrated ability to orchestrate technical resources and drive engineering initiatives from concept to delivery — someone who knows how to get things done right.
• Proven track record in vendor governance, operational auditing, and performance improvement. Ability to establish high operational standards and drive colocation providers to exceed baseline expectations.
• Strong project management capabilities with a track record of delivering complex, cross-functional initiatives across multiple stakeholders and geographies. Resourceful in navigating ambiguity and pushing through organizational barriers.
• Experience in infrastructure risk governance, including risk identification, root cause analysis, and mitigation execution. Demonstrated ability to drive systematic improvements and close action items with discipline.
• Self-starter with high ownership and bias for action. Proven ability to identify opportunities, challenge existing approaches, and drive innovative solutions independently. Someone who gets energized by hard problems and is willing to go the extra mile for meaningful work.
• Excellent communication and stakeholder management skills, with ability to build trust and influence across diverse cultural and organizational contexts. Mandarin proficiency is a plus.
• Willingness to travel internationally (up to 30-40% of time).