Data Analyst CRM

Happydemics; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A data analytics firm in Île-de-France is seeking a proactive CRM Data Analyst to optimize their Hubspot system. This role involves ensuring data integrity, creating performance dashboards, and providing insightful analysis to support Sales and Marketing efforts. Ideal candidates will possess strong skills in data analytics and visualization tools, along with a focus on process improvements. This is a full-time position offering a dynamic work environment.

Qualifications

• Proactive and detail-oriented with a business focus.
• Experience with CRM system management and optimization.
• Strong data quality monitoring and reporting skills.

Responsabilités

• Maintain and optimize CRM system to support Sales and Marketing.
• Ensure high levels of data quality and consistency.
• Design, create, and maintain performance dashboards.
• Conduct exploratory data analyses for trends and insights.

Connaissances

Data Analytics

Microsoft Access

SQL

Power BI

R

Data Visualization

Tableau

Data Management

Data Mining

Data Analysis Skills

Analytics

Description du poste

We are looking for a proactive and detail-oriented CRM Data Analyst with a business focus. You will play a key role in maintaining and optimizing our CRM system (Hubspot) to align with the needs of the Sales and Marketing teams. You will ensure data integrity, drive automation and process improvements, and support strategic decision-making through advanced analysis and insightful reporting.

Main Responsibilities

1. CRM Management & Optimization
   • Ensure the CRM system supports Sales and Marketing workflows effectively.
   • Proactively identify and implement process improvements and automation to optimize CRM usage and reduce manual tasks.
2. Data Quality
   • Monitor and maintain high levels of data quality, consistency, and completeness in the CRM.
   • Support Sales and Marketing teams in correct data entry and usage practices.
   • Create the Data Model Structure to keep track of evolution.
3. Dashboard and Reporting
   • Own the design, creation, and ongoing maintenance of performance dashboards in Hubspot.
   • Translate complex data into clear, actionable visualizations and KPIs.
   • Write regular reports and present results to stakeholders in an understandable and persuasive manner.
4. Data Analysis & Insights
   • Identify, extract, and prepare relevant data from Hubspot.
   • Conduct exploratory analyses to identify trends and anomalies. Utilize statistical techniques and predictive analysis to provide insights and recommendations for the business teams.

Preferred Experience

Required Skills: Data Analytics, Microsoft Access, SQL, Power BI, R, Data Visualization, Tableau, Data Management, Data Mining, SAS, Data Analysis Skills, Analytics

Employment Type: Full-Time

Experience: [Specify years of experience]

Vacancy: 1