Dairy Specialist: Freshness & Customer-First Service

Kroger; Lyon; Sur place; EUR 18 000 - 24 000; Plein temps

Résumé du poste

Kroger in Lyon is seeking an enthusiastic retail associate to deliver outstanding customer service and maintain a safe, clean store environment. You will assist management in achieving sales goals, help customers with product knowledge, and support clean, organized merchandising across the department.

The role emphasizes customer-first service, product knowledge, and compliance with safety and quality standards in a fast-paced retail setting.

Qualifications

• Experience in retail and customer service.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsabilités

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment for customers.
• Assist the department manager in reaching sales and profit goals.
• Promote trust and respect among associates.
• Answer questions about products and suggest items to customers.
• Provide product samples to help customers discover new items.
• Inform customers of specials and fresh products.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Adhere to food safety regulations and maintain proper temperatures.
• Follow safety procedures and report hazards to store management.
• Assist with preventive maintenance and notify of needed repairs.
• Support customers and associates with dignity and respect.

Connaissances

Retail experience

Second language

Stress management

Communication skills

Basic math

Description du poste

Kroger in Lyon is seeking an enthusiastic retail associate to deliver outstanding customer service and maintain a safe, clean store environment. You will assist management in achieving sales goals, help customers with product knowledge, and support clean, organized merchandising across the department.

The role emphasizes customer-first service, product knowledge, and compliance with safety and quality standards in a fast-paced retail setting.