Customer Support Representative (Dutch + English)

Essence Coaching Group; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading customer service company is seeking a Customer Support Representative fluent in Dutch and English. The role involves providing exceptional support to customers via phone, chat, or email, assisting with inquiries and bookings. Candidates should have strong problem-solving skills and a customer-first mindset. This position is based on-site in Bulgaria, offering a salary of 2000 Euro gross per month and relocation assistance.

Prestations

Relocation assistance

Dynamic multilingual environment

Qualifications

• Fluency in Dutch and English.
• Customer Service experience preferred.
• Willingness to work flexible shifts from Monday to Friday.

Responsabilités

• Provide top-tier support to Dutch-speaking customers via phone, chat or email.
• Assist with bookings, itinerary changes and general service inquiries.
• Troubleshoot issues and ensure every customer feels supported and valued.

Connaissances

Customer-first mindset

Excellent communication skills

Strong problem-solving ability

Attention to detail

Dutch (C1)

English (B2)

Description du poste

Customer Support Representative - Dutch + English

Are you a Dutch-speaking professional with a passion for exceptional customer experience and problem‑solving? We’re looking for a dedicated Customer Support Representative (Dutch + English) to join our international team On‑Site in Bulgaria. This is your chance to be part of a dynamic, multilingual environment supporting business travelers.

What You’ll Do

• Provide top‑tier support to Dutch‑speaking customers via phone, chat or email.
• Assist with bookings, itinerary changes and general service inquiries.
• Troubleshoot issues and ensure every customer feels supported and valued.

What You Bring

• Dutch – C1 | English – B2.
• Customer‑first mindset and excellent communication skills.
• Strong problem‑solving ability and attention to detail.
• Flexibility to work rotational shifts: Monday–Friday, 09:00–19:00.

Why You’ll Love It

• Salary: 2000 Euro Gross per month.
• Relocation assistance is available.