Customer Support French-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Paris; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An international customer support company is seeking a Customer Support Agent to assist clients via phone, chat, and email while based in Greece. Candidates must be fluent in French and possess good English skills. This full-time role offers relocation support and a competitive salary package with various benefits. Experience in customer service is a plus.

Prestations

Relocation support

Competitive salary package

Health care benefits

Training & career development

Community activities

Qualifications

• Fluent in French with strong English skills.
• Effective communication and problem-solving skills required.
• Basic computer skills and tech confidence needed.

Responsabilités

• Communicate with customers via phone, chat, and email.
• Track and manage cases for timely resolution.
• Maintain high customer satisfaction.

Connaissances

Fluent French

Good English (min. B2 level)

Excellent communication skills

Problem-solving abilities

Basic computer skills

Team spirit

Adaptability

Proactive mindset

Description du poste

Position: Customer Support

Work model: Remote (based in Greece)

Location: Greece

Employment type: Full-time

Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

• Fluent French (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem-solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

• Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits: health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development: full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace: community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!