Customer Success & Quality Analyst

Obsidian; Paris; Sur place; EUR 42 000 - 64 000; Plein temps

Résumé du poste

Obsidian is seeking a Customer Support / Success professional based in Paris to review and assess domain-specific documents. You will provide structured feedback ensuring quality, accuracy, and relevance for high-impact evaluation projects.

The ideal candidate holds a Bachelor’s degree, has 2+ years of relevant experience, and demonstrates strong analytical and written communication skills. This role emphasizes precision, clear reporting, and adherence to guidelines.

Qualifications

• Bachelor’s degree required or higher.
• 2+ years of professional experience in a relevant domain.
• Strong analytical and written communication skills.

Responsabilités

• Review, assess and provide structured feedback on domain-specific documents.
• Ensure quality, accuracy and relevance of evaluated materials.
• Follow structured guidelines to deliver consistent, high-impact feedback.

Connaissances

Excel

PowerPoint

Word

Document analysis

Attention to detail

Formation

Bachelor’s degree

Description du poste

Obsidian is seeking a Customer Support / Success professional based in Paris to review and assess domain-specific documents. You will provide structured feedback ensuring quality, accuracy, and relevance for high-impact evaluation projects.

The ideal candidate holds a Bachelor’s degree, has 2+ years of relevant experience, and demonstrates strong analytical and written communication skills. This role emphasizes precision, clear reporting, and adherence to guidelines.