Customer Success & Campaign Optimization Specialist

Jobtailor; Paris; Sur place; EUR 9 000 - 13 000; Plein temps

Résumé du poste

Jobtailor in Paris is seeking a motivated intern to support Customer Success Managers in managing client portfolios and translating business needs into actionable briefs for campaigns.

You will assist with campaign setup, monitor progress, conduct QA before go-live, and help analyze results to identify best practices that boost conversion rates.

Strong communication, rigor, curiosity, and a passion for digital/e-commerce are essential; prior internships in SaaS or digital environments are a plus.

Qualifications

• Enrolled in a Master’s program (M1 or M2) in Digital/E-commerce or related field.
• Previous internship in digital, e-commerce or SaaS is a strong plus.
• You are not a developer, but have basic knowledge of how websites work (JS/CSS/HTML).
• Recognized for rigor, analytical mindset and curiosity.
• Customer service oriented with excellent communication skills.

Responsabilités

• Provide day-to-day operational support to CSMs in managing client portfolios.
• Translate clients' business needs into clear briefs for launching optimization campaigns (A/B testing, personalization).
• Assist with campaign setup on the platform, monitor development projects and perform QA before go-live.
• Help analyze campaign results and identify best practices to improve conversion rates.
• Contribute to the preparation of regular follow-up meetings and QBRs.
• Attend key client meetings and produce meeting minutes to ensure rigorous follow-up of action plans.

Connaissances

Operational Support

Campaign Optimization

Analytical Mindset

Customer Service Orientation

Communication Skills

Formation

Master’s Program Enrollment

Outils

JavaScript basics

CSS basics

HTML basics

Description du poste

Jobtailor in Paris is seeking a motivated intern to support Customer Success Managers in managing client portfolios and translating business needs into actionable briefs for campaigns.

You will assist with campaign setup, monitor progress, conduct QA before go-live, and help analyze results to identify best practices that boost conversion rates.

Strong communication, rigor, curiosity, and a passion for digital/e-commerce are essential; prior internships in SaaS or digital environments are a plus.