Customer Success Analyst — Document Quality & Feedback

Mercor; Paris; À distance; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Mercor is seeking Customer Support / Success professionals with experience in customer support, service delivery, or customer success roles. In this role, you will review, assess, and provide structured feedback on your domain-specific documents, ensuring quality, accuracy, and relevance.

This is a great opportunity for professionals with strong analytical skills and domain expertise to contribute to high-impact evaluation projects.

Qualifications

• Bachelor’s degree is required.
• At least 2+ years of professional experience in a relevant domain.
• Strong analytical and written communication skills.

Responsabilités

• Review, assess, and provide structured feedback on domain-specific documents.
• Ensure quality, accuracy and relevance of evaluated materials.
• Contribute to high-impact evaluation projects.

Connaissances

Excel

PowerPoint

Word

Document analysis

Attention to detail

Formation

Bachelor’s degree (minimum)

Description du poste

Mercor is seeking Customer Support / Success professionals with experience in customer support, service delivery, or customer success roles. In this role, you will review, assess, and provide structured feedback on your domain-specific documents, ensuring quality, accuracy, and relevance.

This is a great opportunity for professionals with strong analytical skills and domain expertise to contribute to high-impact evaluation projects.