Customer Solution Architect for Graph & AI Platform

Arango; Paris; Hybride; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Arango is hiring a Customer Solution Architect to be the primary professional services interface between Arango and customers deploying our AI product suite. You own the technical relationship end to end, from discovery through production and expansion.

The role blends solution architecture with graph data modeling and applied AI. You translate customer problems into GraphRAG designs and guide deployment and adoption.

Qualifications

• Deep knowledge of graph data modeling and graph algorithms.
• 5+ years in software engineering, solution architecture, or technical professional services.
• Experience with LLMs and tooling (OpenAI, HuggingFace, LangChain).
• Strong database skills across graph, NoSQL, key-value, and document models.

Responsabilités

• Own the technical customer relationship across the full lifecycle: discovery, design, pilot, production, and expansion.
• Run discovery with sponsors to identify high-value use cases and outcomes.
• Design target architectures on Arango's multi-model platform, including graph data models and GraphRAG retrieval.
• Define success criteria, SLAs/SLOs, data access and governance, and a phased delivery plan.
• Build reference implementations and prototypes to prove value early.

Connaissances

Deep graph knowledge

Graph data modeling

Python

LLM tooling

Client-facing

Cloud & containers

AQL/Cypher/Gremlin

Outils

AQL/Cypher/Gremlin

GraphRAG design

FAISS/pgvector

Terraform/CloudFormation

Description du poste

Arango is hiring a Customer Solution Architect to be the primary professional services interface between Arango and customers deploying our AI product suite. You own the technical relationship end to end, from discovery through production and expansion.

The role blends solution architecture with graph data modeling and applied AI. You translate customer problems into GraphRAG designs and guide deployment and adoption.