Customer Service Representative - State Farm Agent Team Member

Alumni of Leadership Sarasota; Auvergne-Rhône-Alpes; On-site; EUR 35,000 - 48,000; Full time

Benefits offered by this job

401K with 4% match

Base pay + commission potential

Paid time off

Growth opportunities

Job summary

George Quarterman State Farm Insurance Agency in Lakewood Ranch / Sarasota, Florida, is seeking career-minded individuals to join our team as Customer Service Representatives. As an Agent Team Member, you will deliver exceptional customer service, answer inquiries, process policy changes, develop leads, schedule appointments, and promote our products to meet community needs.

We offer a 401K with 4% match, $40k base pay with commission/bonus potential, paid time off, and clear growth

Qualifications

• Excellent interpersonal skills.
• Excellent written and verbal communication.
• Enthusiastic about the role insurance and financial products.
• Organizational skills.
• Proactive in problem solving.
• Bilingual Spanish preferred but optional.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Interpersonal skills

Communication skills

Customer service

Organizational skills

Problem solving

Spanish language

Job description

Position Overview

We are looking for career-minded individuals to join our team!

As a Customer Service Representative with the George Quarterman State Farm Insurance Agency in Lakewood Ranch / Sarasota, Florida, you will deliver exceptional customer experiences that contribute to the growth and success of our agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401K with 4% match
• $40k base pay plus commission/bonus potential of $10-15k
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency with potential to own your own agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Organizational skills
• Proactive in problem solving
• Property and Casualty license (must be able to obtain prior to start date)
• Life and Health license (must be able to obtain prior to start date)
• Bilingual Spanish preferred but optional

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training program. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.