Customer Service Engineer for SPTS

2060 K-T SARL France; Montbonnot-Saint-Martin; On-site; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Competitive rewards package

Job summary

KLA Corporation is seeking a Service Engineer to maintain and optimize process equipment, while occasionally supporting installation or upgrades. You will operate in a dynamic, multicultural environment with global colleagues and travel across Europe and beyond.

The role emphasizes strong troubleshooting, autonomy, and customer communication. A certified engineering degree, English fluency, and a driving license are essential, with up to 70% travel including international assignments.

Qualifications

• Certified engineer or degree from advanced technical school or equivalent experiences.
• Very good written and verbal communication skills in English.
• Hold a full driver’s license.
• Domestic and international travel, including to the United States, will be required as part of this role up to 70%.

Responsibilities

• Maintain process equipment at optimal performance and assist with installation or upgrades as needed.
• Collaborate with a global network of technical experts and work in multicultural environments.
• Document work performed and follow documented methods to ensure quality and consistency.
• Communicate with customers to understand needs and ensure satisfaction throughout the service process.

Skills

Adaptability

Troubleshooting

Autonomy

Communication

Teamwork

Travel readiness

Education

Engineer degree

Tools

Driver's license

Job description

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale-faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise. As a Service Engineer for our process equipment, you will be part of a versatile and dynamic team responsible for both maintaining system at optimal performance and occasionally assisting to install or upgrade new ones. This role requires a broad skill set and the ability to switch seamlessly between different service activities, depending on project and customer needs. You will work in multicultural environments and collaborate closely with a global network of technical experts. Your day-to-day tasks will demand adaptability, flexibility, and autonomy, as well as strong troubleshooting skills to diagnose and resolve equipment issues efficiently. In addition to technical expertise, you must be confident in communicating directly with customers, understanding their needs, and ensuring their satisfaction throughout the process. You will be required to follow and work according to documented best known method, and you will have to document the work you perform. The position is based primarily at Montbonnot, France, with travel within Europe and occasionally internationally.

Key competencies

• Adaptability & flexibility
• Strong troubleshooting and problem-solving skills
• Autonomy and initiative
• Good interpersonal/communication skills
• Ability to work in diverse, multicultural team
• Ability to work under pressure and work to project deadlines.
• Willingness to travel internationally

Minimum Qualifications

• Certified engineer or degree from advanced technical school or equivalent experiences.
• Panel of competencies in optical, mechanic, electronic, and laser technology – is preferable but not necessary.
• Very good written and verbal communication skills in English.
• Hold a full driver's license.
• Domestic and international travel, including to the United States, will be required as part of this role up to 70%

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Use of AI Statement

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews - whether virtual or in person - is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

• We offer a competitive, family friendly total rewards package.
• We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Additional Information

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [e-mail] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.