Customer Experts - French Speaking - Remote in Greece

Dila Recruitment; Strasbourg; À distance; EUR 20 000 - 40 000; Plein temps

Description du poste

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat, and e-mail
• Track and follow cases to ensure they are closed efficiently and in a timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets set out by the client statement of work as well as internal targets

What you will bring :

• Fluency in French
• Very good communication skills in English
• Exceptional communication and soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourcefulness and ability to multitask
• Ability to thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets, hotel accommodation, and support with house searching at no cost to you)
• Competitive monthly salary with 2 additional salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth and development opportunities
• Participation in special events and community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises providing a great working environment with relaxing break areas

Key Skills :

Customer service, Communication, Problem-solving, Teamwork, Adaptability

Employment Type : Full Time

Experience : 1+ years preferred

Vacancy : 1