Customer Experience Specialist- French Speakers with Relocation package

Cross Borders Talents; Marseille; Sur place; EUR 13 000 - 16 000; Plein temps

Résumé du poste

Join Cross Borders Talents as a Customer Experience Specialist in Portugal, where you can work with iconic global brands. This role involves supporting customers through various channels while enjoying a competitive salary and relocation assistance. Ideal candidates are bilingual and have a positive, service-oriented attitude.

Prestations

Meal Allowance

Transport Support

Health Insurance

Performance Bonuses

Relocation Assistance

Qualifications

• Fluently speak French and English.
• Some customer support experience preferred but not required.
• Enjoy problem-solving and tech-savvy.

Responsabilités

• Provide customer support via phone, chat, email, and social media.
• Assist customers with orders and product information.
• Resolve complex issues with patience and empathy.

Connaissances

Fluency in French

Fluency in English

Customer support experience

Tech-savvy

Multitasking

Positive attitude

Description du poste

Customer Experience Specialist- French Speakers withRelocation package

Locations: Lisbon, Porto, Avairo, Braga

Looking for a fresh start or your next big step abroad? Join a vibrant, multicultural team in Lisbon or Porto and work with some of the worlds most iconic global brands. As a Bilingual Customer Experience Specialist, youll help people every day while building a meaningful, international career all while enjoying life in one of Europes most beautiful countries.

Whats in It for You?

• Competitive Salary: 13,000 15,500 annually

• ️ Meal Allowance: Enjoy daily meals on us

• Transport Support: Make commuting easy

• ???? Health Insurance: Full coverage from day one (free after 6 months)

• Performance Bonuses: Earn more when you do well

• ️ Relocation Assistance: Well support you every step of the way

What Youll Be Doing

As a Customer Experience Specialist, youll be the first point of contact for customers via phone, chat, email, and social media. Your goal? Offer helpful, friendly, and effective support that leaves every customer smiling.

Your responsibilities include:

• Assisting customers with orders, product info, and tech support

• Managing queries across multiple communication channels

• Adapting your tone and style to match each brands voice

• Resolving complex issues with patience and empathy

• ️ Logging cases and keeping records accurate and organized

Youd Be a Great Fit If You:

• Speak fluently in French andEnglish

• Have some customer support experience (phone, email, or chat) a plus, not a must

• Are tech-savvy or enjoy problem-solving

• Communicate clearly, multitask well, and stay calm under pressure

• Bring a positive attitude and a people-first mindset

Why Youll Love It Here

This isnt just another job its a chance to grow, explore, and thrive in a supportive international workplace. From career progression to cultural discovery, were here to make your journey count.

️ Apply Now & Begin Your Adventure

Ready to turn your language skills into a global career?
Apply today and take the leap into an exciting new chapter in Portugal!