Customer Delivery Engineer

Loft Orbital; Toulouse; Sur place; EUR 70 000 - 95 000; Plein temps

Résumé du poste

Loft Orbital is seeking a Customer Delivery Engineer to own end-to-end deployment and execution of customer satellite missions. You will serve as the primary technical interface to customers and translate mission objectives into operational workflows, configurations, and tooling for reliable on-orbit execution.

You will work at the intersection of satellite operations, software development, and systems engineering, delivering meaningful outcomes for every mission you support and driving

Qualifications

• 3+ years in operational engineering environment (satellite ops, forward deployed engineering, production infra, backend or platform engineering).
• Experience owning or significantly contributing to production systems operating in mission-critical environments.

Responsabilités

• Serve as the primary technical interface for customer missions, aligning on objectives, managing expectations, and ensuring mission success.
• Own the full mission lifecycle, from requirements definition and ConOps design through launch, commissioning, on-orbit execution, anomaly triage, and long-term optimization.
• Operate Loft spacecraft and payloads on orbit, driving mission execution, anomaly resolution, and performance optimization across the fleet.
• Work directly with customers to design and implement mission applications on Loft's API and operational framework, enabling effective and scalable on-orbit operations.
• Develop mission tooling and automation in Python to improve reliability, adoption, and operational scale.
• Translate operational experience and customer feedback into concrete product improvements and roadmap input.

Connaissances

Satellite operations

Python scripting

Customer engagement

Description du poste

Wanna join the adventure?

Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite missions at Loft. We serve as the primary technical interface to our customers and translate mission objectives into operational reality, from early requirements and ConOps development through commissioning, on-orbit operations, and continuous improvement.

CDEs operate real spacecraft and work directly with customers to build mission applications on top of Loft's API and operational infrastructure. You will translate mission objectives into executable workflows, configurations, and tooling that ensure reliable, scalable on-orbit execution. You will sit at the intersection of satellite operations, customer engineering, software development, systems engineering, and program execution, delivering meaningful outcomes for every mission you support.

About this role:

• Serve as the primary technical interface for customer missions, aligning on objectives, managing expectations, and ensuring mission success
• Own the full mission lifecycle, from requirements definition and ConOps design through launch, commissioning, on-orbit execution, anomaly triage, and long-term optimization
• Operate Loft spacecraft and payloads on orbit, driving mission execution, anomaly resolution, and performance optimization across the fleet
• Work directly with customers to design and implement mission applications on Loft's API and operational framework, enabling effective and scalable on-orbit operations
• Develop mission tooling and automation in Python to improve reliability, adoption, and operational scale
• Translate operational experience and customer feedback into concrete product improvements and roadmap input

Must haves:

• 3+ years of experience in an operational engineering environment, such as satellite operations, forward deployed engineering, production infrastructure, backend or platform engineering for live products, or other mission-critical systems
• Experience owning or significantly contributing to production systems operating in real-world, mission-critical environments