Customer Advisor (French Market) - Relocation

Talentia Connect; Nice; Hybrid; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation package

Performance bonus

Additional benefits (meal card, private health insurance)

Full training & continuous coaching

Flexible schedules

Training & coaching

Supportive team

Flexible schedules

Job summary

A global service provider is looking for a Customer Service Advisor for the French market. The ideal candidate will handle customer inquiries through various channels, providing support and solutions in a professional manner. Required skills include strong communication, fluency in French, and the ability to work in an international environment. This position offers a competitive package, including benefits and flexible work options. Remote opportunities are available for candidates based in Greece.

Qualifications

• Previous experience in Customer Service or similar roles is required.
• Experience in international environments is an advantage.
• Ability to manage multiple channels (inbound calls, chat, back-office).
• Fluent French (native/C1) and good English.

Responsibilities

• Handle customer inquiries through inbound calls, chat, and back-office tasks.
• Provide solutions in a professional, empathetic, and results-oriented manner.
• Manage customer support, issue resolution, and answering questions.

Skills

Strong communication and interpersonal skills

Fluency in French (native/C1)

Good level of English

Ability to manage inbound calls, chat, and back-office channels

Self-motivated and adaptable

Job description

This is a full‑time position supporting one of our global partner projects across various industries. You would be working within a large international platform that collaborates with major brands to provide high‑quality services and solutions.

Role Description

As a Customer Service Advisor for the French market, you will handle customer inquiries through inbound calls, chat, and back‑office tasks.

Responsibilities

Responsibilities may vary depending on the project but generally include customer support, issue resolution, answering questions, managing requests, and providing solutions in a professional, empathetic, and results‑oriented manner.

Requirements

• Previous experience in Customer Service, Support, or similar roles
• Strong communication and interpersonal skills
• Ability to manage inbound calls, chat, and back‑office channels
• Fluency in French (native/C1) and a good level of English
• Experience in international environments is an advantage
• Self‑motivated, adaptable, and customer‑focused
• EU Passport or Greek Residence Card

Work Model

• On‑site or Remote positions available
• Remote roles require candidates to be based in Greece*
• Projects across different industries (technology, digital platforms, consumer services, and more)

What We Offer

• Competitive compensation package
• Performance bonus
• Additional benefits (e.g., meal card, private health insurance depending on the project)
• International work environment
• Full training & continuous coaching
• Supportive team culture
• Flexible schedules

Start dates from January 2026, onwards*

Interested or know someone who might be? Send your CV in English to [e-mail]

https://talentiaconnect-av.careers-page.com/