#CORE IT Operations Specialist (M/F)

Airbus Helicopters; Marseille; Sur place; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Company restaurants

Recreation centers

Sports associations

Transport facilities

Works council perks

Résumé du poste

Airbus Helicopters is seeking a skilled Infrastructure & Application Manager to lead DevOps/SRE oriented operations in Marignane, France. The role focuses on container platforms (OpenShift/Kubernetes), automation, and ITIL‑driven processes to improve reliability, efficiency and availability of mission‑critical applications.

The candidate will drive provisioning, CI/CD, and FinOps, collaborating with cross‑functional teams within the PLM department and Support & Services.

Qualifications

• Bachelor’s or Master’s degree in computer science, networks, systems administration, or equivalent.
• 5+ years in IT operations, systems/network administration, or L2/L3 support with a production engineering focus.
• Technical English mandatory.

Responsabilités

• Maintain and improve infrastructure in operation (MCO) and meet SLAs.
• Provision software packages and upgrades; manage CI/CD on containerized platform (OpenShift/Kubernetes).
• Automate ITIL processes (incident, change, configuration) using Ansible or similar tools.
• Provide level 3 application support for web technologies and improve reliability and availability.
• Manage IT and Cloud budgets with a FinOps approach and right‑size resources.
• Inform IT Product Manager about improvements and obsolescence.

Connaissances

OpenShift

Kubernetes

Ansible

Terraform

PowerShell

Python

Linux/Windows

Nginx

HAProxy

Active Directory

Networking

ITIL

DevOps

Formation

Bachelor's or Master’s in CS/Networks/IT

Outils

Git

CI/CD Pipelines

Description du poste

Job Title

Infrastructure & Application Manager (RIA / ROA) – DevOps / SRE Oriented or IT Operational Specialist

Job Description

Airbus Helicopters is looking for an experienced professional to join the Support & Services and Manufacturing Services PSL team within the PLM department based in Marignane, France. This role is integral to shaping the future of aeronautics and protecting lives through helicopter missions. The Marignane site, France’s third largest industrial facility, is undergoing profound transformation to become a high‑tech, inclusive, and environmentally responsible work environment.

Key Responsibilities

• Operations (MCO) & SLAs: Ensure the infrastructure remains in operational condition in accordance with OLAs/SLAs and monitor system performance against negotiated SLAs.
• Provisioning & CI/CD: Provision new software packages and upgrades, and maintain continuous integration and deployment on the containerized platform (OpenShift / Kubernetes).
• ITIL "As Code": Translate ITIL support processes (incident, problem, change, configuration, event management) into automation workflows (e.g., Ansible) to prevent recurrences.
• Support & SRE: Provide level 3 application support for web technologies, investigate complex logs, HTTP/S flows, and implement improvements to reliability, efficiency, and availability.
• Budget & FinOps: Manage and optimize the IT and Cloud budget for the application scope using a FinOps approach and right‑sizing of resources.
• Continuous Improvement: Inform the IT Product Manager of improvements, updates, and product obsolescence.

Qualifications – Technical Skills

• Containerization: Expert knowledge of OpenShift and Kubernetes ecosystems.
• Automation & IaC: Advanced scripting in PowerShell or Python and mastery of Ansible and/or Terraform.
• Systems & Web: Advanced expertise in Linux/Unix and/or Windows Server, web servers (Nginx, HAProxy), certificate management, and Active Directory.
• Networks: Solid understanding of network architectures, TCP/IP, firewalls, and VPNs.
• Monitoring: Proficiency with monitoring tools such as Zabbix, Prometheus, Grafana, or the ELK stack.
• Methodology: Mastery of ITIL concepts applied to a DevOps environment.

Qualifications – Professional & Soft Skills

• Incident Resolution: Ability to analyze and diagnose quickly, even under pressure.
• Rigor: Adherence to procedures, attention to detail, and high‑quality documentation.
• Communication: Excellent interpersonal skills and the ability to collaborate with technical and non‑technical teams.
• Education: Bachelor’s or Master’s degree (Bac+5) in computer science, networks, systems administration, or equivalent.
• Experience: At least 5 years in IT operations, systems/network administration, or L2/L3 support with a production engineering focus.
• Languages: Technical English mandatory.

Benefits & Values

• Our values: Six core values shape the DNA of Airbus and guide all employees.
• Inclusion & Diversity: A supportive environment where diversity is respected and drives innovation.
• Compensation & Benefits: Transparent package including salary, bonuses, profit‑sharing, incentive plans, and equity options; professional development, health coverage, retirement planning, and work‑life balance support.
• Daily life benefits: Access to company restaurants, recreation centers, sports associations, transport facilities, and a dynamic works council offering various perks.

Recruitment Process

• Apply online.
• Recruitment team reviews your application.
• Security clearance questionnaire.
• HR interview and technical interview with the future manager.
• Job offer.

Equal Opportunity Statement

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

Consent & Data Handling

By submitting your CV or application you consent to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.