Conseiller de Vente - Expérience Client & Omnicanal

Abercrombie & Fitch Spain, SL; Rouen; On-site; EUR 20,000 - 25,000; Full time

Benefits offered by this job

Merchandise Discount

Paid Time Off

Medical, Dental and Vision Insurance

Life and Disability Insurance

13th Month Bonus

Meal Tickets

Training & Development

Career Advancement

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative in Rouen to deliver an engaging store experience, helping customers find what they need and maintaining an appealing environment.

You will greet shoppers warmly and provide styling guidance across categories, contributing to a welcoming brand atmosphere. The role focuses on delivering exceptional service, supporting both in-store and online orders, and upholding presentation standards while partnering with the team to meet sales goals.

Qualifications

• Fluent in French required; able to create a welcoming customer experience.
• Comfort working in a dynamic environment balancing customer engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliable with consistent attendance.

Responsibilities

• Provide warm, welcoming service and assist customers with styling guidance across categories.
• Maintain a clean, organized sales floor and support product replenishment.
• Process purchases, returns, and exchanges accurately at cash wrap.
• Support online orders and omni-channel tasks including in-store pickup and ship-from-store.

Skills

Fluent in French

Customer service

Cashier experience

Sales support

Omnichannel experience

Job description

Abercrombie & Fitch Co. is seeking a Brand Representative in Rouen to deliver an engaging store experience, helping customers find what they need and maintaining an appealing environment.

You will greet shoppers warmly and provide styling guidance across categories, contributing to a welcoming brand atmosphere. The role focuses on delivering exceptional service, supporting both in-store and online orders, and upholding presentation standards while partnering with the team to meet sales goals.