Community Manager Europe-South, AWS Developer Experience

Amazon; Courbevoie; Hybride; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading tech company in Île-de-France is looking for a Program and Community Manager to enhance developer engagement across Europe. This hybrid role blends program management with community building, requiring excellent communication skills and the ability to manage complex initiatives. Ideal candidates will have a proven background in project management and community engagement, paired with strong data analysis skills. Join us to drive the success of AWS services among developers.

Prestations

Flexible work arrangements

Mentorship programs

Diverse and inclusive culture

Qualifications

• Minimum 3 years of experience in program or project management.
• At least 2 years in a customer-facing role.
• Experience managing complex programs and stakeholder relationships.
• Good data analysis skills to drive improvements.
• Excellent written and verbal communication skills in English.

Responsabilités

• Drive strategy and execution for developer-focused programs.
• Manage cross-functional initiatives to scale impact.
• Create program dashboards and report metrics.
• Build relationships with community leaders and members.
• Track community health metrics and adjust strategy.

Connaissances

Program management

Community engagement

Data analysis

Stakeholder management

Communication skills

Outils

Asana

JIRA

Qualtrics

Marketo

Salesforce

Description du poste

Description

We are seeking a dynamic Program and Community Manager to join the AWS Developer Relations team in EMEA. This hybrid role combines program management excellence with community engagement expertise to drive developer success and adoption of AWS services. You will be responsible for planning and executing strategic programs while fostering developer communities in France, Spain, Portugal, Italy and Israel, working closely with Developer Advocates and cross-functional teams to maximize impact.

Responsibilities

• Program Management (50%)
  • Drive strategy and execution for developer-focused programs, including first-party AWS and third-party community events
  • Manage complex, cross-functional initiatives to scale the impact of Developer Advocates
  • Create and maintain program dashboards, metrics, and reporting mechanisms to track success and demonstrate business value
  • Optimize processes and introduce automation to improve team efficiency and content production workflows
  • Partner with internal stakeholders to align developer programs with broader business objectives
  • Manage program budgets and vendor relationships effectively
• Community Management (50%)
  • Own and scale AWS User Groups and students' Cloud Club programs in Europe-South, including growth strategy and health metrics
  • Build and nurture relationships with community leaders and members through regular engagement
  • Support the planning and execution of AWS Community Days and other community-led events
  • Track community health metrics and adjust strategy based on changing community needs
  • Create feedback loops between the community and internal AWS teams
  • Enable community leaders to grow their memberships and deliver impactful events

A day in the life

Success in this role means:

• Growing and maintaining healthy developer communities across Europe-South
• Delivering successful programs that drive developer engagement and AWS adoption
• Creating efficient processes that enable Developer Advocates to focus on community impact
• Building strong relationships with internal stakeholders and community leaders
• Demonstrating measurable impact through data-driven insights and reporting

This role offers an exciting opportunity to shape the future of AWS developer communities while driving strategic programs that accelerate developer success. Join our developer-obsessed team and help us transform how developers build on AWS.

About the team

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn\u2019t followed a traditional path, or includes alternative experiences, don\u2019t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world\u2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that\u2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there\u2019s nothing we can\u2019t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it\u2019s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We\u2019re continuously raising our performance bar as we strive to become Earth\u2019s Best Employer. That\u2019s why you\u2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 3+ years experience in program or project management
• 2+ years experience in a customer facing role
• Proven track record of managing complex programs and stakeholder relationships
• Good data analysis skills and experience using metrics to drive improvements
• Excellent written and verbal communication skills in English
• Experience working with technical communities and understanding developer needs

Preferred Qualifications

• 2+ years experience in community management or developer relations
• Experience working with remote, international teams
• Proficiency in French, Spanish, or Italian a plus
• Experience with digital marketing tools (Qualtrics, Marketo, Salesforce)
• Knowledge of project management tools (Asana, JIRA, etc.)

Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifiée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.