Cold Chain Technical Engineer – France (Field & Onsite)

Copeland; France; Sur place; EUR 52 000 - 78 000; Plein temps

Résumé du poste

Copeland is seeking a Technical Engineer to support cold chain and refrigeration customers across France, focusing on refrigeration applications with strong technical understanding of cooling systems in commercial and industrial environments.

You will serve as the primary technical interface between OEM R&D teams and internal engineering groups during new product development, providing remote and onsite support throughout the lifecycle.

Qualifications

• Experience within refrigeration, cold chain, or commercial cooling applications.
• Strong understanding of refrigeration system applications and customer integration requirements.
• Experience supporting OEMs, contractors, or end users within the refrigeration market.
• Strong technical problem-solving and customer-facing communication skills.
• Ability to provide both remote and onsite customer support.
• Fluent French language skills are essential.

Responsabilités

• Serve as the primary technical interface between OEM R&D teams and internal engineering teams during new product development projects.
• Provide technical support during specification, design, and refrigeration system selection activities.
• Support customers with cold chain and refrigeration application expertise.
• Deliver technical product demonstrations and support technical discussions during the sales process.
• Provide remote and onsite technical support throughout the product lifecycle.
• Assist with implementation, commissioning, and troubleshooting of refrigeration systems.
• Develop and maintain technical documentation supporting field applications.
• Support strategic and high-profile customer accounts through regular engagement and site visits.
• Monitor industry trends, refrigeration regulations, and emerging technologies.
• Collaborate with internal Technical Sales Engineers to exchange technical knowledge and field experience.
• For senior-level profiles, support account planning and identify commercial growth opportunities.

Connaissances

Refrigeration expertise

Customer-facing communication

Remote & onsite support

OEM/contractor/end-user support

Fluent French

Technical problem-solving

Description du poste

Copeland is seeking a Technical Engineer to support cold chain and refrigeration customers across France, focusing on refrigeration applications with strong technical understanding of cooling systems in commercial and industrial environments.

You will serve as the primary technical interface between OEM R&D teams and internal engineering groups during new product development, providing remote and onsite support throughout the lifecycle.