Client Support - Marseille

Miller; Marseille; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading insurance firm in Marseille is seeking a dedicated individual for a client support role in their Marine Cargo team. Ideal for candidates looking to start their career, this position offers the chance to make a meaningful impact. Key responsibilities include client service management, preparation of documentation, and supporting the team with presentations and bespoke wordings.

Qualifications

• University degree preferred.
• Strong communication skills.
• Analytical skills for understanding clients' needs.

Responsabilités

• Support delivery of client service requirements.
• Track impending renewals and gather necessary information.
• Liaise with teams for market documentation preparation.
• Develop bespoke wordings and ensure contract changes are made.
• Create presentations for clients.
• Prepare accurate client documentation.

Description du poste

We have an exciting opportunity for someone to join our Marine Cargo team in a client support capacity. This role would be perfect for someone who has been to university and is looking to begin a career within insurance. It is part of a small and very supportive team, where you will be able to have a huge impact from day one!

Some of the responsibilities of the role are listed below:

• Understand the clients’ business and risk management needs and support the delivery of those needs through the provision of ongoing service
• Initiate and keep track of impending renewals, gathering renewal information in good time to enable terms to be obtained and firm orders placed
• Liaise with Account Executives / Client facing teams to ensure all relevant information is gathered in the preparation of market documentation (Renewals, Endorsements etc) and that it matches the client/markets requirements
• Develop and produce bespoke wordings for clients as well as developing other wording products as required
• Ensure agreed wording changes are incorporated within contracts as required
• Support the creation of presentations for both new and existing clients
• Prepare accurate and timely production of client documentation (Market Reform Contracts, Evidence of Cover, Policies, slips, wordings clauses etc) in accordance with client and market needs. Provide suggestions as to how cover can be enhanced where appropriate

Miller is committed to providing equal opportunities to all applicants and to creating an inclusive working environment for all.