Client Solutions Manager – One Year Contract

Jobtailor; Paris; Sur place; EUR 42 000 - 62 000; Plein temps

Résumé du poste

Jobtailor is seeking a Digital Campaign Manager in Paris to own end-to-end campaign lifecycles and drive client outcomes. You will lead strategies for retention, collaborate with internal teams, and deliver data-driven insights.

The role emphasizes proactive problem-solving, strong client relationships, and advanced Excel skills. The ideal candidate has 3+ years in digital media, expertise in YouTube advertising, and comfort with CRM systems like Salesforce.

Qualifications

• 3+ years of experience in digital media.
• Expertise in YouTube advertising and programmatic buying.
• Advanced proficiency in Excel (pivot tables, forecasting).
• Strong data-driven analytical skills and communication.
• Familiarity with Salesforce or other CRM systems; industry certifications preferred.

Responsabilités

• Manage the end-to-end campaign lifecycle, ensuring timely execution and delivery against client KPIs.
• Build and implement campaign strategies aligned with client objectives, focusing on retention and long-term success.
• Collaborate with internal teams to troubleshoot challenges and adjust campaign strategies as needed.
• Conduct regular performance analysis and reporting, providing actionable insights to improve outcomes.
• Support post-campaign reviews by documenting learnings and identifying opportunities for future optimisation.
• Serve as a day-to-day contact for clients, building strong relationships through high-quality service.
• Proactively manage timelines, deliverables, and expectations across campaigns.
• Assist in developing and maintaining strategic account plans and tracking performance metrics.

Connaissances

YouTube advertising

Programmatic buying

Digital video platforms

Excel pivot tables

Data analysis

Client-facing

CRM familiarity

Outils

Salesforce

Description du poste

Responsibilities

• Manage the end-to-end campaign lifecycle, ensuring timely execution, pacing, and delivery against client KPIs.
• Build and implement campaign strategies aligned with client objectives, focusing on retention and long-term success.
• Collaborate with internal teams to proactively troubleshoot challenges and adjust campaign strategies as needed.
• Conduct regular performance analysis and reporting, providing actionable insights to improve campaign outcomes.
• Support post-campaign reviews by documenting key learnings and identifying opportunities for future optimisation.
• Serve as a key day-to-day contact for clients, building strong relationships through consistent, high-quality service.
• Proactively manage timelines, deliverables, and expectations—keeping clients and internal teams aligned throughout campaigns.
• Assist in developing and maintaining strategic account plans, tracking performance metrics and client goals to guide next steps.
• Identify client needs and offer relevant, data-backed solutions to improve campaign effectiveness and satisfaction.
• Collaborate with internal teams to deliver clear insights and recommendations that support client objectives.
• Provide regular campaign updates and reporting, ensuring transparency and a shared understanding of results.
• Generate reports and dashboards to surface key performance trends and provide visibility into campaign effectiveness.
• Analyse campaign data to identify performance gaps and areas for optimisation.
• Proactively support Senior CSMs in refining client strategies, using data to drive retention and improved outcomes.
• Stay up to date on digital advertising trends and tools to bring fresh thinking to campaign analysis and strategy.

Requirements

• 3+ years of experience in digital media, preferably at a tech publisher or agency.
• Expertise in YouTube advertising, programmatic buying, and digital video platforms.
• Advanced proficiency in Excel, including pivot tables, data analysis, and forecasting.
• Strong analytical skills and a data-driven approach to decision-making.
• Excellent verbal and written communication skills, with experience in client-facing roles.
• Familiarity with Salesforce or other CRM systems.
• Google Ads, YouTube, or industry-related certifications (Meta, Tik Tok etc.) is a plus.