Client Services Executive

Ogury; Cologne; Hybrid; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Medical cover plan

Occupational pension plan with 50%

Group accident insurance

Free parking at the office

Public transport discount

Wellbeing benefits

Flexible hybrid working

Job summary

Ogury is seeking a Client Services Executive focused on the German market. You will manage a portfolio of client accounts, lead onboarding, launches and ongoing management, and optimize campaigns to meet KPIs. You will collaborate with Sales, Product and Engineering to ensure value delivery.

You will deliver training, insights and performance reporting while proactively identifying optimization and upsell opportunities in a fast-paced environment.

Qualifications

• 1–3 years’ experience managing client accounts in a client-facing role.
• Solid understanding of digital advertising, campaign management and programmatic media.
• Hands-on knowledge of programmatic ecosystems and ad tech tools.

Responsibilities

• Be the primary contact for a portfolio of client accounts and relationships.
• Lead onboarding, launches and ongoing account management.
• Set up and optimize campaigns to meet KPIs.
• Monitor performance, pacing and health, addressing risks early.
• Collaborate with Sales, Product and Engineering to drive retention and growth.
• Deliver training, insights and performance reporting to clients.
• Identify opportunities to optimize, upsell and expand based on data.

Skills

Client relationship management

Digital advertising

Campaign management

Programmatic advertising

Analytical skills

Communication skills

Team collaboration

Tools

DV360

The Trade Desk

Adform

Google Tag Manager

Job description

About Ogury

Ogury is a global adtech company powered by Persona Intelligence, its proprietary technology that enables brands and agencies to activate consistent persona-based strategies across channels and drive measurable brand outcomes.

Founded in 2014, Ogury operates in 18 countries with over 400 employees worldwide.

Ogury is a global adtech company powered by Persona Intelligence, its proprietary technology that enables brands and agencies to activate consistent persona-based strategies across channels and drive measurable brand outcomes.

Ogury enables marketers to scale audience strategies with consistency in a fragmented media landscape. By maintaining persona integrity, we help brands activate high-value audiences more efficiently, strengthen campaign performance, and unlock sustainable growth.

At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday.

Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong.

Working at Ogury

At Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday.

About the Role

The Client Services Executive is responsible for the day-to-day success of a defined portfolio of client accounts, combining strong client relationship management with hands‑on campaign execution and performance optimization. This role owns end‑to‑end campaign delivery, including client satisfaction and retention support, while working with moderate autonomy. The Client Services Manager collaborates closely with Sales, Product, Engineering, and other internal teams to ensure campaigns are delivered effectively and clients achieve measurable value from the platform.

You will mainly be focused on the German Market.

What you will be doing

• Act as the primary point of contact for a portfolio of client accounts, building strong and trusted relationships.
• Lead client onboarding, campaign launches, and ongoing account management.
• Set up, manage, and optimize campaigns to deliver against agreed KPIs.
• Monitor campaign performance, pacing, and account health, proactively addressing risks and issues.
• Collaborate with Sales, Product, Engineering, and internal teams to support client retention and growth.
• Deliver client training, insights, and clear performance reporting, including post‑campaign analysis.
• Identify opportunities for optimization, upsell, and expansion based on performance and client needs.

What you will bring to Ogury

• 1–3 years’ experience managing client accounts in a client‑facing, account management, or customer success role.
• Proven understanding of digital advertising, campaign management, and programmatic media.
• Hands‑on or working knowledge of programmatic advertising ecosystems (preferred), including DSPs/SSPs and the bidstream.
• Experience with 3rd party ad servers (e.g., DCM, Adform), ad verification tools (e.g., IAS, DoubleVerify, MOAT), and/or DSPs/SSPs (e.g., DV360, The Trade Desk, Adform, Xandr) is a plus.
• Experience with tag management systems (e.g., Google Tag Manager, Adobe Launch) is a plus.
• Proven ability to manage multiple campaigns or accounts simultaneously in a fast‑paced environment.
• Strong analytical and problem‑solving skills with the ability to interpret campaign performance data.
• Excellent communication and relationship‑building skills with clients and internal stakeholders.
• High attention to detail and strong organizational skills.
• Ability to collaborate effectively across functions, coordinate with multiple teams, and build strong partnerships to deliver successful outcomes.

How Ogury supports you

• - Competitive salary
• - Medical cover plan
• - Occupational pension plan with 50% employer contribution (Gothaer)
• - Group accident insurance
• - Free parking at the office
• - Discounted monthly subscription for public transport (50% paid by employer)
• - Keeping our Ogurians happy and healthy is a priority for us, so we offer access to both physical and mental health and wellbeing benefits
• - Flexible Working Model: At Ogury, we believe in the power of presence to fuel innovation. Our hybrid approach is centered on two core in‑office collaboration days to drive team synergy, plus one additional office day of your choosing to support personal balance. This 3‑day baseline ensures strong connection and real‑time problem‑solving, while allowing for flexibility across the rest of the week.
• - And more

We thank you in advance for your interest in Ogury!

#LI-HP1 #LI-Hybrid

Our Commitment

At Ogury, we are committed to fostering an inclusive workplace by providing equal employment opportunities to all. We will consider all qualified applicants without discrimination based on any characteristic protected by applicable laws.

We are committed to providing an accessible and inclusive candidate experience. If you require accommodations during the recruitment process, please contact us. In accordance with applicable laws, we will work with you to provide reasonable support and ensure a fair hiring process.

Please note that this position is for an existing vacancy and is open to all qualified candidates.