Chef de rang room service & banquets

Mandarin Oriental Hotel Group Limited; Paris; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

13th month

Public transport reimbursement

Mutual insurance 60% covered

Job summary

Mandarin Oriental Paris is seeking a Chef de rang to join the room service team. You will ensure high-quality, personalized in-room dining and work under IRD managers to deliver orders promptly with impeccable presentation.

Fluency in French and English is required; a third language is a plus. This role offers opportunities within a luxury hotel renowned for its service standards and guest-focused culture.

Qualifications

• Must have rigor, discretion and organizational skills.
• Excellent communication and customer service abilities.
• Experience in a similar luxury/hotel role is preferred.
• Proactive, enthusiastic and able to work independently.
• Fluency in French and English; a third language is a plus.

Responsibilities

• Ensure smooth in-room dining service with Room Service Supervisor.
• Take and process guest orders with accuracy and professionalism.
• Ensure proper presentation and setup of trays, trolleys, and equipment.
• Maintain courteous, discreet guest relations and anticipate needs.
• Handle special requests and ensure guest satisfaction.
• Keep room service area clean and organized.

Skills

Rigor

Discretion

Organization

Communication

Customer service

Fluent French

Fluent English

Third language beneficial

Flexibility

Independence

Job description

MANDARIN ORIENTAL PARIS is looking for a Chef de rang to join our room service team.

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Paris embodies the spirit of the Paris of today and tomorrow. This oasis of tranquillity vibrates to the rhythm of fashion and artistic creation, sublimated by the legendary service of the Mandarin Oriental group. The hotel boasts 135 rooms, Restaurant Le Camélia, Bar 8 and one of the most beautiful and extensive Spas in Paris.

About the job

Based at the Mandarin Oriental Paris within the room service team, the Chef de rang is responsible for ensuring a pleasant dining experience for all guests by providing high-quality, personalized service. Under the supervision of IRD managers, he or she will serve guest orders efficiently and quickly.

As Chef de rang, you will beresponsiblefor the following duties:

• Ensure the smooth and efficient service of in-room dining in collaboration with the Room Service Supervisor.
• Take and process guest orders with accuracy, professionalism, and attention to detail.
• Guarantee impeccable presentation and setup of all trays, trolleys, and in-room dining equipment.
• Maintain a courteous, discreet, and attentive relationship with guests.
• Handle special requests and anticipate guest needs to ensure satisfaction.
• Ensure cleanliness and organization of the room service area and equipment.
• Manage the replenishment and cleanliness of in-room minibars, ensuring accurate inventory and billing.
• Coordinate the setup and timely delivery of guest amenities (e.g. welcome gifts, special requests, VIP setups).

As Chef de rang weexpectfrom you:

• A sense of rigor, discretion, and organization, with strong attention to detail.
• Excellent communication and customer service skills.
• Previous experience in a similar role within a luxury or upscale hotel environment.
• Proactive, enthusiastic, and able to work independently.
• Fluency in French and English; a third language is a plus.
• Flexibility to work varying schedules, including evenings, weekends, and holidays.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Local benefits

• 13th month (from 4 months' seniority in the 1st year)
• 100% public transport reimbursement
• Mutual insurance 60% covered

“This job advert is published on behalf of SH Management, owner of Mandarin Oriental, Paris”