Chargé d'opérations

Lease a Bike; Paris; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A bike leasing tech platform is seeking an Operations Intern to join the core French team in Paris. You will work directly with the Head of Operations to build, fix, and optimize operational processes. This is an active role where you will support customer success and turn emerging operations into a streamlined machine. The ideal candidate is pursuing a degree in Business or related fields and is fluent in both French and English. If you care about customer experience and sustainability, we want to hear from you.

Qualifications

• You are currently pursuing a degree in Business, Operations, Engineering, Management.
• You like ownership and are comfortable building from scratch.
• You care about customer experience, mobility, and sustainability.

Responsabilités

• Be the right hand of the Head of Operations.
• Build and improve real operational processes.
• Make Customer Success & Customer Support smooth and human.
• Fix broken workflows and create better ones.
• Help turn a young operation into a well-oiled machine.

Connaissances

Fluent in English

Fluent in French

Structured and hands-on

Ownership

Customer experience focus

Problem-solving

Formation

Currently pursuing a degree in Business, Operations, Engineering, or Management

Description du poste

Lease a Bike is building the future of employee mobility.
We’re an international bike leasing tech platform already live in Germany, Sweden, Austria, Belgium, the Netherlands and the US - and proud sponsor of the team Visma | Lease a Bike!

-> France is live since june 2025
-> First customers are onboard.

-> Now we scale.

We’re looking for an Operations Intern edit the core French team and work directly with the Head of Operations. This is not a “watch and learn” internship. You’ll be in the engine room, helping us build, fix, optimize, and scale.

What you’ll actually do :

• Be the right hand of the Head of Operations
• Build and improve real operational processes (not slides)
• Make Customer Success & Customer Support elseif fast, smooth, and human
• Fix broken workflows and create better ones
• Create simple, scalable processes, docs, and tools
• Spot problems before customers do, and solve them
• Help turn a young operation into a well‑oiled machine

Who we’re looking for :

• You are currently pursuing a degree in Business, Operations, Engineering, Management
• Fluent in English and French
• You like ownership
• You’re structured, sharp, and hands‑on
• You’re fluent in French & English
• You’re comfortable building from scratch गये\Situs
• You care about customer experience, mobility and sustainability