Chalet Manager (H/F/X) - Temporary Contract - Méribel

Le Collectionist; Les Allues; Presencial; EUR 39.000 - 58.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meal vouchers

Transport reimbursements

Health insurance

Descripción de la vacante

Le Collectionist is seeking a Chalet Manager to run daily operations of a luxury chalet with a private chef and hosts. You will lead front-of-house service, coordinate guest logistics, and act as the primary contact for in-chalet matters, delivering a highly personalised, discreet guest experience from check-in to check-out.

The ideal candidate will have 2+ years in high-end guest services, strong leadership, and fluency in English; French or German is a plus.

Formación

• Proven team leadership in luxury hospitality.
• Experience in high-end guest services is essential.
• Fluent in English; French or German is a plus.
• Strong organisational skills with discretion.

Responsabilidades

• Oversee daily chalet operations with chef and hosts.
• Lead service, housekeeping, and maintenance standards.
• Motivate and support the team to deliver seamless guest experiences.
• Be the main guest contact from check-in to check-out.
• Prepare breakfast and coordinate dinner service with the team.
• Maintain luxury chalet presentation and cleanliness daily.
• Coordinate guest itineraries and resort bookings.
• Manage inventory, orders, and health/safety protocols.

Conocimientos

Team leadership

Fluent English

Highly organized

Calm under pressure

Discreet, professional presentation

Driving licence B

Wine pairing knowledge

French or German language (spoken/writ

Educación

Hospitality qualification

Descripción del empleo

Company Description

Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared.

Our portfolio spans over 50 iconic destinations - from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It's a different way to travel: smoother, more intimate, and above all, freeing

With expert concierges supported by dedicated local teams, we take care of every detail - from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it's arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life.

Job Description

This position is a 43h contract per week - to be filled for a duration of 4,5 months, starting from 1st of December 2026.

Rôle

As a Chalet Manager, you will be responsible for the day-to-day operation of a luxury chalet. Working alongside a private chef and chalet hosts, you will lead the front-of-house service, coordinate guest logistics, and act as the main point of contact for all in-chalet matters.

This is a highly hands-on role requiring a strong sense of service, excellent leadership, and an ability to think ahead and solve problems quickly and calmly. You will ensure the property is always presented impeccably and that our guests receive an exceptional, personalised, and discreet experience from start to finish.

Responsibilities

Chalet Operations & Leadership

• Oversee daily chalet operations in close collaboration with the chef and chalet hosts
• Lead by example and ensure service, housekeeping, and maintenance standards are consistently met
• Supervise, motivate, and support your team to deliver a seamless guest experience

Guest Service & Experience

• Be the main point of contact for guests throughout their stay
• Provide warm, personalised, and discreet service from check-in to check-out
• Anticipate guest needs and proactively resolve any issues or special requests

Front-of-house Duties

• Prepare and serve breakfast daily
• Oversee dinner service setup and clearance in coordination with the chef and hosts
• Ensure drinks, snacks, and service items are always available and beautifully presented

Housekeeping & Chalet Presentation

• Maintain the chalet to luxury standards, including hands-on support with cleaning, turndown service, and laundry
• Monitor the presentation and cleanliness of all spaces throughout the day

Guest Logistics & Pre-Arrival Planning

• Coordinate guest itineraries and holiday plans pre-arrival with the Guest Relations team
• Arrange and manage in-resort bookings, restaurant reservations, and experiences
• Liaise with resort staff and partners to ensure smooth delivery of all services

Inventory & Property Management

• Manage stock levels, ordering, and chalet supplies
• Report and follow up on any maintenance or technical issues
• Ensure all health, hygiene, and safety protocols are strictly observed

Working Hours and Specific Requirements

Our on-site presence and industry standards require working on Saturdays and Sundays (hotel-industry model), particularly during the high season. Work is organized on a rotating basis with the rest of the on-site team, and overtime hours can be taken as time off in lieu.

Ideal Candidate

Required skills & experience:

• Proven team leadership experience in a luxury or boutique hospitality environment
• Hospitality qualification and/or minimum 2 years' experience in high-end guest services
• Solid understanding of fine dining and wine service
• Fluent in spoken and written English
• Highly organised, adaptable, and calm under pressure
• Warm, hands-on attitude with a meticulous eye for detail
• Discreet, professional, and impeccably presented
• Valid driving licence B
• Nice to have: Wine pairing knowledge
• French or German spoken and written
• Genuine passion for mountain life and delivering unforgettable guest experience

All our positions are open, on an equal skills basis, to employees with specific needs or accommodations related to a disability.

Additional Information

Conditions

• Meal vouchers worth €10 (50% covered by LC)
• 50% reimbursement of public transport pass
• Our health insurance: Alan (58% covered by LC)
• A professional Mac computer & professional phone number

Your future benefits

• 1 day off for your birthday
• Online works council (CSE): Happypal account for cultural activities and EGYM Wellpass for sports
• Events all year round (Christmas Party, Raclette Party, Summer Party, ...)

Recruitment process

• Interview with an HR team member
• Interview with Manager
• Interview with N+2 (manager's manager)
• Reference check