CDI - System & Network Administrator H / F / X

CLARINS (U.K.) LIMITED; Paris; Hybride; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A global leading skincare and makeup company in Paris is seeking a System & Network Administrator to manage and optimize IT infrastructure. Responsibilities include operational management, project support, and ensuring compliance with network policies. The ideal candidate has a Master's degree, 7+ years of experience, and is fluent in English. This position offers a flexible work environment with attractive benefits.

Prestations

Attractive compensation

Development and training opportunities

Flexible work environment

Qualifications

• Over 7 years of IT experience, with more than 4 years in a similar role.
• Comprehensive knowledge of infrastructures, technical architecture, applications, and services.
• International work experience.

Responsabilités

• Maintain architecture and standards of cloud, servers, network, and telecom infrastructure.
• Manage daily the main strategic suppliers and lead relevant meetings.
• Ensure proper implementation and application of group-defined standards.

Connaissances

Fluent in English

Troubleshooting skills

Customer-oriented

Analytical abilities

Team collaboration

Formation

Master’s degree in Computer Science, Networks, and Telecommunications

Outils

Microsoft Azure

Cisco IOS

Windows

Linux

VMWare

Description du poste

Overview

CDI - System & Network Administrator H / F / X

Ready to bring passion into your career?

A global leading skincare and makeup company, Clarins group embodies a committed family history with a passion for innovation and independence. Its purpose is to "make life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are the number one skincare company in Europe and we are accelerating development on other continents, particularly in Asia and the Americas. We value diversity and are committed to promoting it in all forms.

Do you want to help write the next chapter of our story?

Based in Paris 17

As part of the IT Infrastructure, Cyber and Market (IT ICM) team of the group’s Information Systems, the system & network administrator is responsible for:

• Maintaining services and solutions in operational conditions (administration, supervision, application updates of equipment, systems, and software, etc.).
• Providing support for all infrastructure elements and other technical elements implemented by the group Information Systems department.
• Participating in improving the operational service, protecting the information system (Application Hosting, Integration Platform, Servers, Workstations, Firewall, WAN, LAN, Video Conferencing, Remote Access, Internet Filtering, POI, DMZ, etc.) and implementing various standards in coordination with project managers and local teams.

What you’ll do

Mission 1 : Operational Management

• Lead and supervise central/global operations, maintain architecture and standards of cloud, servers, network, telecom and video conference infrastructure and services you’re responsible for.
• Manage daily the main strategic suppliers (Cisco, Meraki, Cloud Solutions like Integration Platform, etc.) and lead relevant meetings (e.g., ITSM).
• Support application, technical and support teams at the international level.
• Control and manage level 2 and level 3 incidents in collaboration with local IT Service Desk and end users.
• Develop, maintain, and enforce processes with Service Providers and IT Teams to facilitate operational tasks using market standards (e.g., ITIL Service Management).
• Ensure interface between internal teams and subcontractors (Operations, WAN, cloud solutions) with direct contact.
• Perform daily, weekly, and monthly reporting (e.g., activities, SLAs).
• Lead resolution of problems and organize troubleshooting sessions with relevant people to solve major issues.
• Configure and install network equipment or software when applicable (e.g., servers, identity management, firewalls, switches/routers, patching network cables, software or VMs in Clarins environments).
• Occasionally travel to all Clarins sites (approximately 1 trip per month) to ensure deployments and maintenance or support operations. May require after-hours or weekend work for maintenance.
• Be accountable for meeting or exceeding service level metrics on reliability, availability, scalability and performance.

Mission 2 : Project Support & Coordination

• Participate in technical project implementations (identify tasks, evaluate efforts and timing, contribute in your area to task realization).
• Identify the needs and technical means necessary for project implementation.
• List and plan activities related to projects or requests with stakeholders.
• Propose solutions to integrate needs into Clarins Infrastructure (Infrastructure & Security).
• Support solution implementations with internal teams and subsidiaries.
• Produce technical documentation (DAT, DEX) for implemented solutions.
• Collaborate with Clarins IT teams and internal clients (business project support).
• Supervise and manage external service providers who maintain systems and work on technical solutions.
• Follow internal project methodology.

Mission 3 : Apply, Enforce & Control System & Network Policy & Standards

• Ensure proper implementation and application of group-defined standards.
• Follow group technology governance and enhance governance when needed.
• Document technical solutions and keep documentation updated during developments or corrective actions.
• Work with the CISO to ensure security policy implementation.
• Be a driving force for proposals to improve processes, standards, and services.

Mission 4 : Reporting / Communication

• Be responsible for reporting technical activities to the System and Networks manager.
• Report status and progress regularly to requesters, project managers and stakeholders (Azure Cloud, Application, Network, Firewall, Systems, Servers, etc.).

You are

• Effective in oral and written communication, including English, able to lead activities and explain complex technical concepts to non-technical users.
• Customer-oriented, flexible, and open-minded.
• Analytical with strong troubleshooting and problem-solving skills.
• A team player with the ability to work in a project mode.
• Fluent in English.

You have

• A Master’s degree in Computer Science, Networks, and Telecommunications, or an engineering degree in related fields.
• Over 7 years of IT experience, with more than 4 years in a similar role.
• Comprehensive knowledge of infrastructures, technical architecture, applications, and services.
• International work experience.
• Proficiency in documenting standards and participating in project implementations.
• Knowledge of ITIL (Incident/Change Management) processes.

Technical & Methodological Skills

• Application Hosting, Cloud Architecture — Microsoft Azure, Route Express, etc.
• Global Infrastructure Services — DNS, NTP, DHCP, SNMP, SFTP, IIS.
• Virtualisation Environment — ESX VMWare, VDI Horizon.
• Operating System (Windows, Linux) — PowerShell.
• Network Knowledge (WAN/LAN/WIFI) — Cisco IOS, subnetting/VLAN, Routing BGP/OSPF, VPN IPsec/SSL, MPLS, NPS/RADIUS, Meraki, NAT, NetFlow, Monitoring Tools (e.g., Nagios).
• Security — Palo Alto/FortiGate, DMZ, F5, Zscaler, Security Rules, Certificates, OpenSSL, Filtering.
• Directory & Authentication — AD, ADConnect, Azure AD, ADFS, Kerberos.
• Video Conferencing — Yealink, Cisco.
• Microsoft Environment — Azure, AWS, Office 365, SaaS, PaaS, IaaS.
• Database Notions — SQL Server, Oracle.
• Scheduler — OpCon, Task Scheduler, Crontab.
• Processes & Standards — Prince2, Agile, PMI, COBIT/ITIL, ISO 27001.

We have

• 70 years of expertise in beauty and spa with Clarins and myBlend brands.
• Unique products and innovative services.
• A commitment to Social & Environmental Responsibility as part of our mission.
• A caring and inclusive corporate culture.
• Development and training opportunities.
• Attractive compensation and benefits.
• A flexible work environment, with up to 2 days of remote work per week.

If you have a curious mind and drive to take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and customers. Inclusion and diversity are core values and part of our DNA. We strive for an inclusive, equal-opportunity culture where everyone can reach their full potential.

Our job offers are accessible to candidates with RQTH status. If you have a disability that requires us to adapt our recruitment process, please contact us at [email protected]

To learn more about our group and commitments to people and the planet, visit www.groupeclarins.com.