Cashier (Illinois)

Rural King; Paris; Sur place; EUR 18 504 - 22 569; Temps partiel

Avantages offerts par ce poste

401(k) plan with company match

Healthcare plans

15% Associate Discount

Résumé du poste

Rural King in Paris is seeking dedicated individuals to provide exceptional customer service. As a Cashier, you will be responsible for greeting customers, processing transactions, and educating on programs. With a focus on employee growth, Rural King offers a supportive environment and competitive benefits.

The ideal candidate will demonstrate strong interpersonal skills, a proactive attitude, and the ability to engage with customers effectively. Join us to make a difference in the rural communities we serve.

Qualifications

• Exceptional customer service skills and a desire to help others.
• Comfortable navigating computer systems and software.
• Excellent verbal and written communication skills.

Responsabilités

• Deliver outstanding service through clear communication.
• Greet customers in a friendly manner.
• Assist customers through the transaction process.

Connaissances

Customer service skills

Interpersonal and communication skills

Computer navigation

Active listening

Proactive attitude

Description du poste

About us

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.

How We Reward You

• 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
• Healthcare plans to support your needs
• Virtual doctor visits
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
• 15% Associate Discount
• Dave Ramsey’s SmartDollar Program (no cost to you!)
• Associate Assistance Program
• RK Cares Associate Hardship Program
• 24/7 Chaplaincy Services

Responsibilities

• Exceed customer expectations by delivering outstanding service through clear communication and active listening.
• Greet customers with a friendly and welcoming demeanor as they enter the store.
• Follow the Cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP).
• Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines.
• Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
• Provide product information and answer basic customer inquiries, offering recommendations as appropriate.
• Coordinate with the loaders promptly respond to customer requests for assistance.
• Efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism.
• Stand in designated area in front of the registers to indicate that you are available to assist customers when not currently engaged in a transaction.
• Emphasize the value of joining the Rural King loyalty program, detailing benefits such as special offers, points accumulation, and personalized recommendations.
• Utilize the designated cashier script to engage with customers during transactions.
• Introduce the benefits of the Rural King Visa card to customers, highlighting its advantages such as exclusive offers, rewards, and flexible financing options.
• Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor.
• Ensure the reconciliation of registers and filing of paperwork with an unwavering commitment to achieving 100% accuracy.
• Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed.
• Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service.
• Execute cashier responsibilities thoroughly, encompassing a range of tasks such as stocking coolers, cleaning front windows, and efficiently managing registers.
• Refill popcorn and coffee stations in a timely manner to meet customer demands and maintain a positive experience.
• Keep shopping carts and restrooms clean and well-maintained to ensure a positive customer experience.
• Use general office equipment such as telephone, copy machine, fax machine, calculator, and computer.
• Participate in cross‑training for flexibility in various departments and responsibilities.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Supervisory Responsibilities

None

Qualifications

• Possess exceptional customer service skills and a desire to help others.
• Comfortable navigating computer systems and software to assist customers or manage activities.
• Excellent verbal and written interpersonal and communication skills.
• Ability to interact with the team in a fast‑paced environment, remaining flexible, proactive, resourceful, and efficient.
• Strong communications (written, oral and interpersonal skills).
• Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
• Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization.
• Ability to complete repetitive activities.
• Demonstrated resilient mindset and the ability to maintain motivation and optimism in the face of difficulties and setbacks.
• Demonstrates a proactive and positive attitude towards training new cashiers.

Physical Requirements

• Ability to maintain a seated or standing position for extended durations.
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31‑50 pounds intermittently.
• Able to navigate and access all facilities.
• Skill to effectively communicate verbally with others, both in‑person and via electronic devices.
• Close vision for computer‑related tasks.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Pay Range

The pay range for this position is $15.25 - $18.60 per hour, with exact compensation determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws. To learn more about our benefits, review https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:14539c15-191a-4b77-9c13-f6ccfce10094.