Become a Luxury Brand Evaluator in Paris (Chinese Nationals), FR

CXG; Paris; On-site; EUR 28,000 - 41,000; Full time

Benefits offered by this job

Flexible assignments

Reimbursement for purchases

CXG Live platform

Job summary

CXG in Paris seeks a luxury brand evaluator to discreetly assess customer experiences and provide feedback that helps brands refine services. Visit boutiques, evaluate online experiences, or returns as a regular customer.

Remuneration is based on mission complexity, with potential reimbursement for purchases; flexible assignments through CXG Live platform to manage missions and feedback.

Qualifications

• Must be 18 years of age or older
• Must be Chinese or of chinese origin (including Chinese expats, visitors and individuals with Chinese background)
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers

Responsibilities

• Select assignments that match your preferences and profile
• Visit luxury boutiques in Paris or evaluate online experiences
• Interact naturally with sales associates as a regular customer
• Observe service quality, atmosphere, and attention to detail
• Submit structured feedback through our digital platform

Job description

Turn your passion for luxury into a flexible opportunity in Paris. Collaborate with leading brands in fashion, beauty, jewelry, and automotive, and contribute to improving the highest standards of customer experience.

This opportunity is ideal for Chinese residents in Paris, fluent in French or English, who regularly engage with premium and luxury brands.

About the Role

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 15 to 20 minutes, giving you the flexibility to complete multiple assignments
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide

What you will be doing

• Select assignments that match your preferences and profile
• Visit luxury boutiques in Paris or evaluate online experiences
• Interact naturally with sales associates as a regular customer
• Observe service quality, atmosphere, and attention to detail
• Submit structured feedback through our digital platform

Perks of the Role

• Collaborate with iconic brands across industries
• Flexible assignments tailored to your interests
• Compensation for your time and input, with the potential for reimbursement on purchases
• A user-friendly platform for managing missions and feedback

Compensation

• Non-Purchase Evaluations: Earn a fee based on mission complexity
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years of age or older
• Must be Chinese or of chinese origin (including Chinese expats, visitors and individuals with Chinese background)
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers