Become a Luxury Brand Evaluator in Nancy (French Speaking), FR

CXG; Nancy; On-site; EUR 28,000 - 55,000; Full time

Benefits offered by this job

Brand collaborations

Flexible assignments

Purchase reimbursement

Mission management platform

Job summary

CXG is seeking a luxury brand evaluator in France to discreetly assess customer experiences across boutiques and online channels. You will visit stores or evaluate online interactions and provide honest feedback to help brands refine their services.

With flexible assignments, you can perform multiple missions monthly, and purchases may be reimbursed as stated in each mission brief. This role offers the chance to work with prestigious brands worldwide from home or on-site in shopping environments.

Qualifications

• Must be 18 years of age or older.
• Must be currently a customer of premium brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.

Responsibilities

• Choose assignments aligned with your preferences and profile.
• Visit luxury stores or evaluate online and provide feedback.
• Observe ambiance and service quality during experiences.
• Submit honest feedback via questionnaires on our platform.

Skills

Punctual

Organized

Detail-oriented

Reliable

Observant

Customer experience passion

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

What you will be doing:

1. Choose your assignments - align your missions with your personal preferences and profile.

2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.

3. Observe carefully - check the ambiance, service quality, and overall customer experience.

4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

• Must be 18 years of age or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.