Company Description
If you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you.
Job Description
Reports To: Restaurant Managers, Director of Food & Beverage
General Purpose: The Barista is an engaging and enthusiastic ambassador for the restaurant and hotel, makes recommendations to guests based on verbal and non‑verbal cues, and is a passionate salesperson for both the menu and the gift shop. The Barista works accurately, efficiently, expertly prioritizes, and works to exceed guest expectations.
Specific Responsibilities
- Reports to work on time and ready to work scheduled shifts.
- Follows all steps of service.
- Knows drink names, ingredients, method of preparation, appropriate glassware, and garnishes.
- Can speak confidently and enthusiastically on gift shop items.
- Makes all coffee and tea drinks on the menu with enthusiasm and care.
- Sells menu items and gift shop items with the goal of increasing overall sales.
- Serves beverages and food in a cheerful and efficient manner.
- Ensures that service and cash wrap stations are appropriately stocked.
- Runs room service to hotel guests as needed.
- Completes daily inventory and informs servers / managers of any changes.
- Accurately and efficiently uses POS to ring guest’s orders, accept payment, and close checks.
- Labels, stocks, and merchandise items in the gift shop.
- Completes all posted opening / closing duties and side work.
- Maintains a positive, friendly attitude with teammates & guests.
- Provides prompt, accurate report of all income received during shift.
- Maintains a clean, orderly appearance of the gift shop and restaurant service area.
- Assists / executes any and all tasks as assigned by supervisor.
- Follow all proper sanitation guidelines.
- Other duties as assigned by your supervisor or manager.
- Verifies guests are at least 21 when purchasing a beverage containing alcohol.
- Sells beverages responsibly with the customer’s best interest in mind.
Qualifications
- Able to work flexible hours (nights, weekends).
- Responsible, dependable, punctual.
- Basic math skills.
- Strong communication skills.
- Clean and professional appearance.
- Demonstrates enthusiasm for all things 21c.
- Must pass a background check.
Education / Formal Training
- High school or equivalent education required.
- Experience in a breakfast restaurant, coffee shop, or retail shop preferred.
Physical Requirements
- Must be able to carry a full-service tray comfortably.
- Must be able to stand and walk for long periods of time.
- Must be able to lift at least 25 pounds.
Additional Information