Avionics Customer Support Engineer (m/f)

Prestwick Aerosystems; Toulouse; Hybride; EUR 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Profit sharing schemes

Employee savings plan

Employee stock purchase plan

Résumé du poste

AIRBUS SAS in Toulouse seeks an Avionics Customer Support Engineer to join the In-Service Engineering team, focusing on cockpit communication and datalink systems.

You will provide daily technical support to airlines, coordinate with regional centers, lead technical forums, and help ensure Entry Into Service readiness.

Qualifications

• Background in engineering with at least 5 years in the avionics domain.
• Proven experience in aircraft systems troubleshooting, maintenance and airline operations.
• English negotiation level with strong oral and written presentation skills.

Responsabilités

• Answer airline technical queries related to operations and provide on-site troubleshooting.
• Anticipate recurring in-service technical issues and influence aircraft design evolution.
• Coordinate engineering activities with regional support centers and tier 2 suppliers.
• Lead technical forums, workshops, and represent Airbus at major customer symposiums and reviews.
• Apply Airbus processes to deliver customer technical support and ensure Entry Into Service readiness.

Connaissances

Avionics experience

Aircraft systems troubleshooting

Airline operations knowledge

English communication

Description du poste

## Avionics Customer Support Engineer (m/f)Apply: Toulouse Area: Full time: Posted Today: JR10427816****Job Description:******Airbus Commercial Aircraft** is looking for an **Avionics Customer Support Engineer (f/m)** to join our In-Service Engineering department in **Toulouse, France.** You will join the team in charge of cockpit communication and datalink systems (ATA 23/46) to provide daily technical support to airlines and act as the \"Voice of the Customer\" within Airbus. You will work in an international, multi-cultural, and fast-paced environment. **Your working environment:**Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities! **How we care for you:*** **Financial rewards:** Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.* **Work / Life Balance:** Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.* **Wellbeing / Health:** Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.* **Individual development:** Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. **Your challenges:*** Answer airline technical queries related to operations and provide on-site troubleshooting assistance.* Anticipate recurring in-service technical issues and influence current and future aircraft design evolution.* Coordinate engineering activities with regional support centers (Bangalore, Kuala Lumpur, Dubai, Mirabel, Beijing) and tier 2 suppliers.* Lead technical forums, workshops, and represent Airbus at major customer symposiums and reviews.* Apply Airbus processes to deliver customer technical support and ensure Entry Into Service readiness. **Your boarding pass:*** Background in engineering with at least 5 years of professional experience in the avionics domain.* Proven experience in aircraft systems troubleshooting, maintenance, and airline operations.* Negotiation level in English, with strong oral and written presentation skills.* Great interpersonal, leadership, and coordination skills to work across multi-cultural teams.* High flexibility and adaptability to manage stand-by duty and worldwide travel availability. Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions. Take your career to a new level and apply online now!#LI-CA1This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.********Company:********AIRBUS SAS**Employment Type:**Permanent