Automotive Parts Sales Specialist — Customer-Focused Rep

Dubourg Groupe; France; Hybrid; EUR 23,000 - 28,000; Full time

Benefits offered by this job

Salaire brut 2 300€ mensuel

Contrat à temps plein 37,5 h

Avantages familiaux

Job summary

Dubourg Automobiles recrute un représentant technique commercial. Vous serez l’ambassadeur du groupe et le premier contact pour nos clients professionnels et particuliers, garantissant satisfaction et qualité de service.

Au quotidien, vous accueillez et conseillez par téléphone ou email, identifiez les pièces, utilisez notre logiciel pour retrouver les références, gérez devis, commandes et facturation et assurez un suivi personnalisé.

Qualifications

• Expérience en vente ou service client souhaitée.
• Bon niveau d'organisation et de rigueur.
• Maîtrise des outils informatiques et d'un logiciel de pièces détachées.

Responsibilities

• Accueillir et conseiller nos clients par téléphone ou email dans un centre d'appels moderne.
• Identifier précisément la pièce recherchée.
• Rechercher dans notre logiciel la référence correspondante.
• Gérer les devis, les commandes et la facturation.
• Assurer un suivi personnalisé et rigoureux des clients.

Skills

IT skills

Teamwork

Écoute

Interpersonal skills

Pièces auto connaissance

Tools

Logiciel métier

Job description

United by passion, let us contribute to a responsible future

Do you enjoy human contact, commercial challenges, and are you passionate about the automotive world? Join a young, dynamic, and close-knit team at Dubourg Automobiles, a company recognized for its expertise and quality customer service.

Located in Gironde, very close to the prestigious Saint-Emilion vineyard, Dubourg Automobiles is a family company, founded in 1960 by François Dubourg, specializing in the sale of reused auto parts.

Today, managed by Dominique Dubourg, her sister Patricia and her two sons, Jean-Baptiste & Andréa, it continues its development within the Dubourg Automobiles group, composed of 6 companies:

• Dubourg Automobiles, automotive recycler.
• Dubourg Logistic, specializing in the road transport of end-of-life vehicles.
• Dubourg Montage et Services, specializing in the assembly of new and used parts as well as vehicle maintenance
• BTVA, automotive recycler located in Petit-Palais-Et-Cornemps (33)
• DA Racing, specializing in the construction, acquisition and operation of competition cars (RallyCross).

In a few figures, the Dubourg Automobiles group is:

• 14,000 vehicles processed on average per year;
• 45,000 pieces in stock available for sale, in store and online;
• 140 employees, all trained in the specific skills of the profession
• 10 hectares of meticulously maintained farmland.

The Dubourg Automobiles group operates across the large southwest quarter of France, but also abroad: Spain, Portugal, Africa, the Middle East and Eastern Europe.

Your mission:

Inasmuch as technical sales representative, you are the ambassador of our company. The first point of contact for our private and professional clients, you play a key role in customer satisfaction and in the quality of service that has built our reputation.

On a daily basis, you:

• Welcome and advise our professional and individual clients by phone or email in a modern call center.
• Identify the part the customer is looking for precisely.
• Search using our business software for the part starting from the original part reference
• Manage quotes, orders and invoicing
• Ensure rigorous and personalized customer follow-up

Who are you ?

Are you comfortable with IT tools, do you enjoy teamwork, and do you know how to listen to better advise? You may be just the person we need!

• You are comfortable with computers and can quickly learn to use new tools.
• A good knowledge of auto parts is a important asset
• You are rigorous, organized and enjoy working in a team.
• You enjoy being of service and working in a dynamic environment
• Good spelling, careful presentation and good interpersonal skills are essential for this position.

What we offer you:

• Permanent full-time contract (37.5 hours)
• Monday to Friday (8am-12pm / 2pm-6pm)
• Salary starting from €2,300 gross/month (scalable according to experience)
• 13th month
• Advantageous family mutual insurance

With equal skills, we pay particular attention to people with disabilities.

Do you have any knowledge of auto parts?*

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