ASSOCIATE CONSULTANT

HCL Technologies; Lyon; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A global technology company in Lyon is seeking an experienced z/OS System Programmer. The role involves managing incidents, supporting IMS & CICS systems, and providing technical consultation. The ideal candidate has a bachelor's degree and 5-10 years of relevant experience, with fluency in English and French. This position includes on-call duties and participation in various projects.

Qualifications

• 5-10 years of experience in mainframe programming and support.
• Fluent in English and French, with excellent communication skills.

Responsabilités

• Manage incidents, problems, and changes in ITSM.
• Install and configure products in the environment.
• Provide technical consultation and support.
• Participate in internal and external projects.

Connaissances

JCL

IMS knowledge

CICS knowledge

Rexx

PL/1

Troubleshooting skills

Automation mindset

General z/OS knowledge

Formation

Bachelor's degree in Computer Science or equivalent

Outils

BMC (MAXM + MV)

Netview SA

Description du poste

Job Description (Posting)

We are seeking a z/OS System Programmer who can work with both CICS and IMS to join our team at a client's facility in Lyon, Auvergne‑Rhône‑Alpes, France. HCL Mainframe Cloud Services is a global organization delivering world‑class mainframe infrastructure services to our global international customers. We focus on quality, standardization, efficiency, cost control, inclusion, integrity, and people‑centricity. As a member of one of our global teams, you will be assigned to various tasks, both run‑time and one‑time delivery, supporting our customers with technical activities related to your expertise. The job includes on‑call duty, approximately every 6th week.

Mandatory Language Requirements

English and French.

Experience

5-10 years.

Key Responsibilities

• ITSM; manage incidents, problems and changes.
• Install, implement and configure products in our environment.
• Lifecycle Management of products.
• Maintain and monitor systems and products for performance enhancements.
• Manage contact with the vendor regarding support cases.
• Provide technical consultation and support to other areas and teams.
• Draft clear and concise instructions as required.
• Participate in internal and external projects and assignments.
• Participate in daily huddles and other mandatory meetings.
• Adhere to structured workflows and objectives established by a remote team leader.
• Contribute to team efforts by sharing knowledge and supporting colleagues.

Primary Skills

• General and broad z/OS knowledge.
• Programming: JCL, Rexx.
• Automation: Netview SA.
• General TSO/ISPF knowledge.
• IMS & IMS DB.
• CICS classic and CICS plex.
• Installing a CICS region.
• DBA Tools: BMC (MAXM + MV).
• Programming: PL/1.
• Tracing tools: Debugger, Fault analyzer.
• Ipic.
• Socket.
• USS.
• Strong troubleshooting skills with a focus on efficient problem resolution.
• Automation and standardization mindset.
• Read, understand and adhere to established technical specifications and manuals.
• Collaborate effectively with team members to achieve common goals.
• Fluent in English, with the ability to communicate effectively with colleagues and partners in both written and verbal form.

Secondary Skills

• Competence in other MF areas (MQ, DB2, TWS, ACF2, RACF, TLS/SSL).
• Web Connectivity.
• Programming: Cobol, Assembler, Java for CICS.
• JVM server.
• CICS PA for internal use.
• CTG.
• CAFC.
• CICS Message.
• Symdump for CICS.
• Ivory Server for CICS.
• CICS Explorer.
• Mentoring skills.
• Ability to conduct trainings, workshops and reviews on mainframe processes, methods and tools to an internal or external audience.

Personal Qualities

• Problem solver, curious, creative and analytical.
• Proactive, responsible and methodical.
• Having initiative and driving force.
• System thinking and holistic view.
• Business‑oriented mindset and ability to establish and maintain good relationships.
• Presentation and pedagogical skills are a merit.

Education

• University degree in Computer Science or equivalent.
• ITIL.

Position Details

No. of Positions: 1

Additional Job Details

You will become a member of the global IMS team, assigned to various tasks, both run‑time and one‑time supporting shared services for customers like Volvo, HM, VCC etc. for technical activities related to your expertise. The area to support is IMS & IMS DB troubleshooting and support, planning and implementation of software, and management of existing lifecycle. Provide technical consultation to other areas of the company. The job includes on‑call duty, approx. every 6th week. Mandatory skills: IMS & IMS DB z/OS skills, JCL. DBA Tools: BMC (MAXM + MV). Automation: Netview. Programming: JCL, Rexx, PL/1. Good knowledge of troubleshooting. Fluency in English, both orally and in writing. Secondary/preferred skills: Web Connectivity, Programming: Cobol, Assembler, MQ, DB2, TWS, CICS experience. To adhere to quality standards, regulatory requirements and company policies. To ensure positive customer experience and CSAT through First Call Resolution. To participate or contribute on EN business in creation of proposals to drive service improvement plans. To independently resolve tickets ensuring the agreed SLA of ticket volume and time are met. To provide support for on‑call escalations / L3 level support and incident & problem management. Work on value adding activities such knowledge base updates, training freshers, coaching analysts, conducting interviews and participation in hiring drives.

Qualification

Bachelor of Technology / Engineering.

Entity

INFRA

Reporting Manager Designation

CONSULTANT

Skill (Primary)

Data Center‑Mainframe‑IMS DBA

Skill Level 3 (Secondary Skill 1)

Data Center‑Mainframe‑z/OS environment

Skill Level 3 (Secondary Skill 2)

Data Center‑Mainframe-IMS System programmers

City

Others

Expected Date of Closure

11-Sep-2025