Agent de Comptoir H/F

Goldcar France S.A.R.L.; Nice; Sur place; EUR 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Tickets Restaurant

Résumé du poste

Europcar Mobility Group recherche un/une agent·e polyvalent·e pour l'agence de Nice. Vous assurerez l'accueil, le renseignement et le conseil personnalisé auprès de clients nationaux et internationaux.

Le poste prévoit le développement du chiffre d'affaires via des ventes additionnelles et la gestion des locations, avec ouverture/ fermeture de l'agence et tâches administratives. CDI, temps plein, formation et perspectives d'évolution proposées.

Qualifications

• Maîtrise de l'anglais exigée, utilisation quotidienne possible.
• Bon sens commercial et orientation client requis.
• Esprit d'équipe et sens du service client.
• Capacité à travailler les week-ends et jours fériés en horaires décalés.

Responsabilités

• Développer le chiffre d'affaires de l'agence en appliquant les stratégies de ventes additionnelles (assurance, GPS, Upgrade).
• Établir les contrats de location selon les procédures internes.
• Ouverture et fermeture de l'agence.
• Gestion administrative générale de l'agence.
• Gestion des check-in/out et de l'accueil client.

Connaissances

Anglais courant

Sens commercial

Esprit d'équipe

Horaires décalés

Objectifs & défis

Permis B

Description du poste

Europcar Mobility Group

At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job description

Rattaché(e) à l’Office Manager de l’Agence Goldcar de Nice, au sein d’une équipe dynamique, vous assurez un service de qualité à nos clients nationaux et internationaux : accueil, renseignement et conseil personnalisé.

• Développement du chiffre d'affaires de l'agence en appliquant nos stratégies de ventes additionnelles (assurance, GPS, Upgrade, etc..)
• Etablissement des contrats de location dans le respect des procédures spécifiques
• Ouverture et fermeture de l'agence
• Gestion administrative générale de l'agence
• Gestion des check-in/out

Profil recherché

• Vous maîtrisez l'anglais et souhaitez l'utiliser au quotidien
• Vous avez le sens commercial
• Vous êtes doté d'un bon esprit d'équipe
• Capable de travailler le week-end/jours fériés et en shift (horaires décalés)
• Vous aimez les challenges et atteindre les objectifs qui vous sont fixés
• Permis B en cours de validité

Nous vous offrons

• Un salaire évolutif - fixe + commissions non plafonnées + bonus sur objectifs
• Contrat CDI - Temps plein
• Formation solide (gestion, vente)
• Perspectives d'évolution
• Intégrer une équipe soudée et dynamique
• Nous vous apprenons un métier
• Tickets Restaurant

Les valeurs d’Europcar Mobility Group

• We act with respect
• We move as one
• We take responsability
• We embrace change
• We are happy to help

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity.

If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: www.europcar-mobility-group.com

At the end of the 19th century, the car was a luxury reserved for the elite, but interested everyone, attracting crowds: in 1898, the first car show was held in Paris. Car rental will see the light a few years later, across the Atlantic, but its development will be stopped by the first and then by the Second World Wars. In the aftermath of the war, a Parisian entrepreneur revived the idea: "If you can’t afford to buy a car, why not rent one when you need it?". His name was Raoul-Louis Mattei and in 1949, he created "L'Abonnement Automobile": a company that would later become the Compagnie Internationale Europcars, then Europcar. Its headquarters, located 11 rue du Champ de Mars also included a rental agency. The company's success was rapid, as car rental responded to a real need. In 1951, l’Abonnement Automobile was the first company for car rental without a driver and its fleet counted 750 4 CV. Now, the Europcar Mobility Group has over 200,000 vehicles on average in its fleet and serves 5 million customers in more than 140 countries. But the vision our Group was founded upon remains the same, while being more relevant and promising than ever, as we are entering the usage and sharing economy era !