Administrative Assistant II: Medical Records & Services

Jefferson, Jefferson County, Wisconsin; Auvergne-Rhône-Alpes; On-site; EUR 26,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

Wisconsin Retirement System

Deferred Compensation Program

Job summary

Jefferson County Human Services seeks an Administrative Assistant II to support Medical Records operations. You will manage medical records, verify authorizations, and prepare files for appointments, while delivering friendly customer service to clients.

This full-time role offers competitive pay and benefits, including health insurance and retirement options, with a focus on accurate record keeping and compliance with state and federal regulations.

Qualifications

• High school diploma or equivalent with 1–2 years of experience or an associate degree.
• Experience with redaction of medical records and releasing of medical records.

Responsibilities

• Updates, maintains, files, and scans medical records.
• Verifies authorizations in accordance with the agency policy and procedures and state and federal laws.
• Releases medical records in accordance with department policy and Federal and State regulations, ensuring validity, redaction accuracy, and applicable fees.
• Creates invoices for medical record release requests.
• Maintains the closed files and follows state statutes regarding the destruction of records once it has passed the retention period.
• Performs general clerical and customer service duties such as answering phones, greeting the public, answering general questions and processing mail.
• Prepares files for APNP appointments.
• Collects and maintains telehealth and medication consents and other required agency documents.

Skills

Detail oriented

Organized

Customer service

Phone handling

Education

High school diploma or equivalent

Associate degree

Job description

Jefferson County Human Services seeks an Administrative Assistant II to support Medical Records operations. You will manage medical records, verify authorizations, and prepare files for appointments, while delivering friendly customer service to clients.

This full-time role offers competitive pay and benefits, including health insurance and retirement options, with a focus on accurate record keeping and compliance with state and federal regulations.