Administrative Assistant II - Human Services

Jefferson, Jefferson County, Wisconsin; Auvergne-Rhône-Alpes; Sur place; EUR 26 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental & Vision

Life insurance

Retirement plan

Deferred compensation

Résumé du poste

Jefferson County Human Services is seeking an Administrative Assistant II to provide broad administrative support and ensure efficient operations for client needs. You will manage medical records, authorizations, and client communications in a compliant environment.

The role includes supporting telehealth activities, preparing appointment files, and processing records with proper redaction and fee handling. A high school diploma or equivalent with related experience is required.

Qualifications

• High school diploma or equivalent with 1–2 years experience or an associate degree.
• Experience with redaction and release of medical records.

Responsabilités

• Update, file, scan medical records per policy.
• Verify authorizations in line with laws.
• Release medical records with accurate redaction and fees.
• Create invoices for medical record requests.
• Maintain closed files and destruction per retention laws.
• Perform clerical tasks and assist customers (phones, reception, mail).
• Prepare files for APNP appointments.
• Collect telehealth and medication consents and other documents.

Connaissances

Attention to detail

Customer service

Communication skills

Formation

High school diploma or equivalent

Associate degree

Description du poste

Job Title

Administrative Assistant II - Human Services

Contract Type

Full-Time

Salary

$21.06-$22.72

Application Review Will Begin

September 22, 2026

Application Deadline

Open Until Filled

About Human Services Of Jefferson County

Jefferson County Human Services department strives to make sure all citizens have the opportunity to access effective and comprehensive human services in an integrated and efficient manner, in order to enhance the quality of life for individuals and families living in Jefferson County.

Job Description

What You Will Do: The Administrative Services team seeks a detail oriented and organized Administrative Assistant II to provide a wide range of administrative and office support activities in order to facilitate efficient operations to best meet the needs of their clients.

Responsibilities

• Updates, maintains, files, and scans medical records.
• Verifies authorizations in accordance with the agency policy and procedures and state and federal laws.
• Releases medical records in accordance with department policy and Federal and State regulations, ensuring validity, redaction accuracy, and applicable fees.
• Creates invoices for medical record release requests.
• Maintains the closed files and follows state statutes regarding the destruction of records once it has passed the retention period.
• Performs general clerical and customer service duties such as answering phones, greeting the public, answering general questions and processing mail.
• Prepares files for APNP appointments.
• Collects and maintains telehealth and medication consents and other required agency documents.

Qualifications

• High school diploma or equivalent with one to two years’ experience and/or training required; or an associate degree; or an equivalent combination of education and experience
• Experience with redaction of medical records. Experience with releasing of medical records.

Preferred Requirements

• Three years related experience and/or training.

Wage & Benefits

We pay $21.06 - $22.72/ hour based on candidate successful experience and qualification.

Benefit Highlights if Full Time

• Health insurance*Health insurance opt Out Plan*Dental & Vision insurance

• *Life insurance*Wisconsin Retirement System*Health Savings Account*Deferred Compensation Program*

Employees at Jefferson County Value

• Competitive Pay *Excellent Benefits *Great Coworkers *Flexibility *Advancement & Opportunity *Family Feel

Equal Opportunity Employer

Jefferson County is an Equal Opportunity Employer