Account Manager Nouvelle Aquitaine (all genders)

Holidu; Bordeaux; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A fast-growing vacation rental technology company in Bordeaux is seeking an Account Manager to engage with vacation rental owners, enhance customer service, and analyze performance. The ideal candidate has strong communication skills, fluent French and English, and a background in account management or tourism. This role offers a dynamic work environment with opportunities for growth and flexibility.

Prestations

Travel benefits

Gym discounts

Mentorship and personal learning budgets

Qualifications

• Relevant job experience in account management or tourism.
• Ability to remain friendly and calm in all situations.
• Excitement about new technologies and the travel industry.

Responsabilités

• Be the main contact person for vacation rental owners.
• Coordinate the going live of vacation rentals.
• Interact with the product and content team.

Connaissances

Account management

Customer-oriented roles

Strong communication skills

Problem-solving attitude

Near native French skills

Fluent English

Description du poste

Overview

Holidu is one of the world’s fastest-growing vacation rental technology companies. Our mission is to make booking and hosting holiday homes free of doubt and full of joy, by helping hosts generate more bookings with less work and helping guests find a holiday home they truly enjoy. Our team of 700 colleagues from 60+ nations shares a passion for tech, an ambition for constant improvement, and a relentless drive to bring the best experience to more than 40k vacation rental hosts and 4 million annual guests.

Your future team

Holidu is a travel technology start-up founded in Munich, Germany in 2014. We strive to revolutionize the vacation rental industry by helping hosts easily manage their vacation rentals and customers find the perfect vacation home. In October 2022, we secured €100 million in Series E funding, making us one of the fastest-growing travel-tech companies in Europe. Our team of travel enthusiasts from over 50 countries is united by a passion for modern technology, an ambition for constant improvement, and the drive to deliver the best experience to over 100 million users every year. We live by the value “we win as a team” and enjoy working together to achieve our ambitious goals, sharing our experiences to learn and grow. We also like to celebrate our successes together, either by cheering each other on in the office or by organising team events. Join our motivated, successful and diverse team in our Bordeaux office.

Your role in this journey

• Be the main contact person for our vacation rental owners in the region of Nouvelle Aquitaine who want to list their vacation rentals via our platform and advise them on how to use our product.
• Coordinate the going live of our vacation rentals and help homeowners with all post-booking related questions to ensure a continuously high level of customer-oriented service.
• Interact with our product and content team to guarantee a smooth onboarding process.
• Build strong relationships with our key-customers and actively support them in increasing revenues.
• Improve the performance of your accounts by analyzing existing data and develop a solution-oriented strategy.
• Organize lead generating and networking events (remote or in-person) to build a community of vacation rental owners.

Your backpack is filled with

• Relevant job experience in account management, tourism or other customer-oriented roles.
• Strong communication skills and the ability to remain friendly and calm in all situations.
• Near native French skills and fluent English.
• A customer-centric, problem-solving attitude.
• Excitement about new technologies and the travel industry.

Our adventure includes

• Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu ideas become products, data drives decisions, and iteration fuels fast learning. Your work matters—and you’ll see the impact.
• Learning: Grow professionally in a culture that thrives on curiosity and feedback. You’ll learn from outstanding colleagues, collaborate across disciplines, and benefit from mentorship, and personal learning budgets—with a strong focus on AI.
• Great People: Join a team of smart, motivated and international colleagues who challenge and support each other. We celebrate wins and keep our culture fun, ambitious and human. Our customers are guests and hosts—people we can all relate to—making work meaningful and energizing.
• Technology: Work in a modern tech environment. You’ll experience the pace of a scale-up combined with the stability of a proven business model, enabling you to build, test, and improve continuously.
• Flexibility: Work a hybrid setup with 50% in-office time for collaboration, and spend up to 8 weeks a year from other inspiring locations. You’ll stay connected through regular events and meet-ups across our almost 30 offices.
• Perks on Top: Of course, we also offer travel benefits, gym discounts, and other perks to keep you energized—but what truly sets us apart is the chance to grow in a dynamic industry, alongside amazing people, while having fun along the way.

Want to travel with us? Apply online on our career page! Your first travel contact will be Sabrina from HR.

We are committed to diversity in all aspects of our business. We encourage applications from all genders, all corners of the world and all individual backgrounds. You are welcome to submit your application without a photo and without stating your gender, date of birth, marital status, nationality or disability status (if applicable). If you require any special assistance when arranging interviews, office visits or the recruitment process in general, please contact the relevant HR person responsible for this job and we will do our best to accommodate your needs.

Location

Bordeaux, France