VP, Field & Expert Services Product Group

C0001225248P; Espoo; Hybrid; EUR 200,000 - 320,000; Full time

Benefits offered by this job

Purpose-led work

Wellbeing programs

Rewards: competitive compensation

Flexibility: hybrid working options

Growth: learning pathways and internal

Culture: inclusive workplace

Job summary

Metso in Espoo, Finland, invites a strategic leader to join as Vice President, Field & Expert Services Product Group. You will drive global strategy, profitability, and service excellence across multiple regions with substantial travel and cross‑functional collaboration.

You will lead a global matrix organization, align resources with demand, and shape new service models while delivering safe, reliable, and sustainable outcomes for customers.

Responsibilities

• Own the global strategy and P&L, agree plans and targets with Market Areas, and drive performance and corrective action where needed.
• Drive proactive sales, pricing and opportunity development across spot services, Life Cycle Services and service projects.
• Set offering priorities, oversee global deployment and lead the Field & Expert Services digitalization agenda.
• Oversee Global Field Services for installation, commissioning and complex service delivery, with safety, quality and reliability at the core.
• Develop the Product Group and influence regional operations, aligning workforce capacity, OEM expertise, certification and leadership succession with future demand.
• Improve resource utilization and planning, and manage investment, cost and risk with Finance, Sourcing and other functions.

Job description

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VP, Field & Expert Services Product Group

Primary Location: Espoo, FI Mesa, AZ, US West Perth, WA, AU Lima, PE York, PA, US Malmö, SE Sorocaba, SP, BR

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date:11/19/2026

Vice President, Field & Expert Services Product Group

Location: We welcome applications from labelled Metso locations

Travel: Substantial international travel

Reports to: SVP, Professional Services Business Line

Introduction

Join the Services Professional Services BL as Vice President, Field & Expert Services Product Group and take a key role in leading the global strategy, growth and profitability of our Field & Expert Services business! Working closely with our Market Areas, product Business Lines and Life Cycle Services, you will strengthen our competitive offering, commercial performance and safe, reliable service delivery. You will create customer value through clear strategic direction, hands‑on performance leadership and influence across a global matrix organization.

What you’ll do

• Own the global strategy and P&L, agree plans and targets with Market Areas, and drive performance and corrective action where needed.
• Drive proactive sales, pricing and opportunity development across spot services, Life Cycle Services and service projects.
• Set offering priorities, oversee global deployment and lead the Field & Expert Services digitalization agenda.
• Oversee Global Field Services for installation, commissioning and complex service delivery, with safety, quality and reliability at the core.
• Develop the Product Group and influence regional operations, aligning workforce capacity, OEM expertise, certification and leadership succession with future demand.
• Improve resource utilization and planning, and manage investment, cost and risk with Finance, Sourcing and other functions.

Who you are

You are a strategic, commercially minded leader who brings people together across boundaries and understands how installed‑base services improve customers' operational performance. You have:

• Proven P&L leadership, delivering growth, margin and measurable results through multi-year strategy execution.
• A strong background in field, industrial, aftermarket, maintenance or lifecycle services, or a comparable global service business.
• Commercial and financial acumen, including pricing and sales enablement.
• Experience leading through influence in a global matrix, with excellent communication and stakeholder management skills.
• Global or multi‑site operations experience, with a strong record in safety, quality and continuous improvement.
• A track record of building international teams, developing leaders and strengthening succession pipelines.
• Fluent English and readiness for substantial international travel.

What success looks like

Success in this role means profitable growth alongside safer delivery, higher customer satisfaction, successful offering launches, and skilled, certified and engaged teams.

What’s in it for you?

This is a visible global leadership role where you will shape the future of Metso's Field & Expert Services business, including new service and recurring‑business models. You will lead experienced teams and work across an international network of Market Areas, Business Lines and customer operations.

We support your growth and wellbeing by offering:

• Purpose‑led work: Contribute to enabling sustainable modern life and transforming the industry.
• Wellbeing: Access to wellbeing programs, occupational healthcare, and supportive services.
• Rewards: Competitive compensation and performance‑based incentives.
• Flexibility: Hybrid working options to support balance and productivity.
• Growth: Learning pathways, mentoring, internal mobility, and global collaboration opportunities.
• Culture: A caring, collaborative, and inclusive workplace committed to helping you thrive.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end‑to‑end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.