Technical Product Sales Manager

Metso Outotec; Espoo; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Annual bonus

Hybrid work model

Global opportunities

Job summary

Metso Outotec in Western Australia is seeking a high-energy Technical Product Sales Manager to drive full-cycle opportunities in chutes and conveyors. You will create scope, shape credible solutions, and close profitable deals with disciplined pricing and governance.

You will build trusted customer relationships, manage a robust funnel, and lead value-driven proposals while coordinating with engineering, service, and operations to deliver feasible, competitive outcomes.

Qualifications

• Strong customer service background with ability to manage relationships and deliver high-quality experience.
• Excellent communication and interpersonal skills across all levels of the organization.
• Proven success in managing complex B2B/industrial opportunities through to commercial close.
• Ability to proactively create opportunities and build the pipeline through qualification.
• Disciplined qualification and opportunity management with clear win plans.
• Strong value selling capability translating operational issues into evidence-based value propositions.
• Commercial maturity including quotation quality, profitability, risk and pricing discipline.
• CRM discipline and forecasting hygiene in a funnel-driven sales environment.
• Technical background in mining/material handling or heavy industry.
• Comfortable running site engagements and turning findings into commercial solutions.

Responsibilities

• Deliver a high standard of customer service by responding promptly and managing expectations throughout the sales and delivery lifecycle.
• Build strong relationships with customers to drive repeat business and long-term partnerships.
• Lead opportunities from identification to close.
• Maintain a high-quality sales funnel aligned to growth objectives and disciplined progression.
• Maintain disciplined CRM usage with accurate forecasting and pipeline reporting.
• Conduct customer visits, site inspections, audits and asset assessments to uncover improvements.
• Lead value co-creation sessions and workshops to convert pain into quantified value.
• Develop and present solution proposals including cost-benefit analysis and improvements.
• Own quotation quality and ensure profitability and risk assessment in every deal.
• Maintain pricing discipline and ensure compliance with commercial and risk procedures.
• Monitor competitors and customer trends to strengthen win strategies.
• Collaborate with engineering, service, supply chain to ensure feasible, deliverable solutions.
• Support warranty processes and technical reviews.

Skills

Customer service

Communication

Opportunity management

Opportunity creation

Qualification discipline

Value selling

Pricing discipline

CRM discipline

Mining/material handling

Site engagements

Tools

Salesforce

Office suite

Job description

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 10/23/2026

Overview

This role is for a high-pace technical seller who can create opportunities, develop scope discovery, shape credible solutions, and close profitable deals. The Technical Product Sales Manager is a full-cycle, opportunity-led sales role in the Chutes & Conveyors domain—driving funnel creation, value-based proposals, and negotiation through to close, with strong pricing discipline and commercial governance.

What you’ll do

• Deliver a high standard of customer service by responding promptly, communicating clearly, and proactively managing customer expectations throughout the sales and delivery lifecycle.
• Build strong, trust-based relationships with customers, ensuring a positive experience that drives repeat business and long-term partnerships.
• Lead opportunities from identification to close.
• Build and maintain a high-quality sales funnel aligned to growth objectives and ensure disciplined opportunity progression.
• Maintain disciplined CRM usage with accurate forecasting and consistent pipeline reporting.
• Conduct customer visits, site inspections, audits, and asset management assessments to uncover improvement opportunities.
• Lead value co-creation sessions and problem-solving workshops to convert operational pain into quantified value.
• Develop and present solution proposals including cost-benefit analysis and improvement recommendations/frameworks.
• Own quotation quality and ensure profitability and risk assessment are built into each deal.
• Maintain pricing discipline and ensure compliance with commercial and risk management procedures.
• Monitor competitors, pricing dynamics, and customer trends; use insights to strengthen win strategies.
• Collaborate with engineering, service, supply chain/operations to ensure solutions are feasible, deliverable, and competitive.
• Support warranty processes and technical reviews, including inspection report assessments, recommendations, and solution definition.

What you’ll bring

• Strong customer service background with a proven ability to manage customer relationships, handle issues professionally, and deliver a consistently high-quality customer experience.
• Excellent communication and interpersonal skills, with a customer-first mindset and the ability to build rapport across all levels of an organisation.
• Demonstrated success in controlling complex B2B/industrial opportunities through to commercial close, with a consistent track record of delivery.
• Ability to proactively create opportunities and build the pipeline through structured opportunity identification and qualification.
• Disciplined qualification and opportunity management—able to build a clear win plan, stakeholder map, and mutual action plan.
• Strong value selling capability: translating operational issues into evidence-based value propositions and building value through the proposal and negotiation phases.
• Commercial maturity: understands quotation quality, profitability, risk, and pricing discipline.
• CRM discipline and forecasting hygiene in a funnel-driven sales environment.
• Technical background in mining/material handling or heavy industry, with the ability to engage credibly on chute and conveyor applications.
• Comfortable running site engagements (inspections, audits, assessments) and turning findings into commercially viable solutions.

Practical requirements

• Be based in Western Australia.
• Relevant Trade and/or industry experience relating to chutes, chute linings and conveyor systems.
• Current driver’s license and willingness to travel to customer sites.
• Strong written and verbal English communication skills.
• Experience in office suite and CRM systems (Salesforce preferred).

Why join us?

• Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, meal benefits, car/bicycle benefits, and engagement surveys.
• Annual bonus - global incentive programs tied to business and performance targets.
• Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
• A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• A work environment where safety is always the number one priority – both your physical and mental health is our priority.
• A competitive base salary reflective of your skills and experience with annual incentive program.
• Comprehensive medical insurance benefits Metso is an equal opportunity employer and encourages applications from a diverse range of suitably qualified candidates.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.